 |
Customer Reviews Collected from lg.com |
LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 275 reviews
5 Stars
123
4 Stars
44
3 Stars
28
2 Stars
33
1 Star
47
67%of customers recommend this product.
(
161 out of
241)
Customer Reviews for LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Customer Rating
1
Good dishwasher but...........
on June 18, 2020
Posted by: Mcpeak
from Algonquin Il
the racks failed prematurely on my dishwasher mfg in 2016
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Quality of Product
on July 9, 2020
Posted by: Janki
from Pittsburgh PA
[This review was collected as part of a promotion.] Quality of Parts is not good. Have issue with Tines in the rack. Then the soap dispenser broke. Now the Door Latch broke so cant lock the dishwasher and operate it. The Cutlery rack is rusting too.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 10, 2020
We hate to hear this. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
All of the metal is rusting and breaking
on August 10, 2020
Posted by: JessMD33
from Brooksville, FL
Runs and works great but that won't help if I cant put my dishes in it because the metal racks are broken from rust everywhere. The entire top shelf is not usable because its rusted and broke.
Pros: Performance
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Doesn't last
on December 6, 2020
Posted by: mcbk
[This review was collected as part of a promotion.] We have had this for a little over a year and have had to replace the racks going on 4 times. Not real impressive.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 15, 2020
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If needed, you can contact our Customer Support at 800.243.0000 further assistance. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
So Quiet
on December 11, 2020
Posted by: Circlegirl
from Durham NC
[This review was collected as part of a promotion.] This dishwasher was part of an appliance upgrade in my kitchen. I have enjoyed using it as it really cleans well and is very quiet to operate.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
very satisfied
on December 11, 2020
Posted by: VFLM
[This review was collected as part of a promotion.] Easy to clean and very quiet. I love the adjustable racks as well. Definitely the best dishwasher I have had. Only issue ius that the black chrome paint on it does start to peel over time.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Super dishwasher - lots of space!
on December 13, 2020
Posted by: Mamadonna123
from Palo Alto, CA
[This review was collected as part of a promotion.] This dishwasher cleans and dries well. The racks space out the dishes well and allow you to select how you want to set them up. It has a very well laid out design. The 3rd rack is very useful for utensils and small items that could fall through the usual rack.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Unused and Broken
on December 17, 2020
Posted by: Maine user
[This review was collected as part of a promotion.] My wife and I purchased the gas stove, refrigerator, and dishwasher as a black stainless steel set for our new house. While the other two appliances work wonderfully, the dishwasher has never been used. Discovered only after installation, a plastic seal was broken, and water flooded the first floor. We ordered a part and replaced the broken piece, but now the "motor" light is on. Clearly we got a "lemon."
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, December 17, 2020
We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com