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Customer Reviews Collected from lg.com |
LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 275 reviews
5 Stars
123
4 Stars
44
3 Stars
28
2 Stars
33
1 Star
47
67%of customers recommend this product.
(
161 out of
241)
Customer Reviews for LG - TrueSteam 24" Tall Tub Built-In Dishwasher - Black Stainless Steel
Posted by: Anonymous
from Deerfield Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has this machine for 3 years and now it’s rusting ! The entire machine ! The baskets and the entire shell casing inside the machine ! Worst purchase ever ! To add to the issues it barely dries even on the extra dry cycle !
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Racks failed. Quiet. Cleans Well.
on September 12, 2021
Posted by: RobSweat
from Virginia
[This review was collected as part of a promotion.] After only a couple years, the racks are rusted and the foldable ones won't stay upright any longer. Also, the rinse aid door doesn't stay shut and all the rinse aid spills out. I don't even know how/where to get replacement racks. Otherwise it is quiet and cleans well.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 13, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ARASwales
from Troy, al
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought it about 1.5 years ago and still love it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: nancy077
from Dayton OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this dishwasher about a month. Overall, I like it a lot. However, it doesn't have an air dry feature. Never had a dishwasher before without this feature.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Kosher
from Peoria az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the dishwasher however the racks do not hold up well and rust. I have had to replace all the racks.
Improve this and it is the bezt!
Improve this and it is the bezt!
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Works pretty well for me
on October 13, 2021
Posted by: Rebecca101
from Marietta Ohio
[This review was collected as part of a promotion.] I bought this to match my other black stainless appliances, and it works pretty well for me. I love the color and that it doesn’t show fingerprints. If I run hot water for a minute at the start of the cycle then everything dries thoroughly. The top and bottom trays are really customizable for whatever sizes and shapes you need to wash. You can really fit a lot into the washer too! I have had a couple instances where the detergent pod didn’t fully dissolve but that seemed specific to the brand I was using. Overall, this is a good dishwasher.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jpppppppppppp
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this Dishwasher, very quiet. Knowing it’s steam feature everything come out super clean and no water spots
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mwolf
from texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this dishawasher however the quality of the racks are prettyt cheap they are rusting which is not very nice
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com