sony.com Customer Reviews Collected from sony.com
Sony - Step-Up EX Series Earbud Headphones - Black
Average Customer Rating:
2.5 out of 5
2.5
Open Ratings Snapshot
Rating breakdown 116 reviews
5 Stars
22
4 Stars
11
3 Stars
12
2 Stars
26
1 Star
45
32%of customers recommend this product. 
(
34 out of 106
)
Customer Reviews for Sony - Step-Up EX Series Earbud Headphones - Black
Customer Rating
4 out of 5
4
Durable device
on February 24, 2021
Posted by: Stevabbart
Gender:Male
I bought it for about 5 months now and it's works. Accidentally put it in a washing machine but came out active .....I also love the base punch and optimization. Big ups Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent Earbuds
on March 7, 2021
Posted by: Paul7065
Gender:Male
I’ve had my set of Metallic blue wired for years (bought them for my Android). I had to quit using them for my phone when I upgraded to an I-phone but still use them for my games. Great sound excellent bass. They are the ONLY earbud that fits my ear without hurting (no idea who was used for Apple iPods but their ear canals are enormous). I just wish Sony could make these with a lightning adapter as well.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
8 weeks old and quit working
on May 23, 2021
Posted by: tjallen1320
Gender:Male
I bought this at the end of March and the quit working. Up until this weekend I used them only for online meetings and occasionally listening to music while working around the house. Used them while cutting the grass yesterday and with the humidity got a little sweaty. By the time I was finished the music was still playing in my ear but I could not turn them headphones off. I’ve tried charging them and resetting them with no luck. This is very frustrating. I realize they are an inexpensive model, but I am disappointed in Sony with these.
Trevor Allen
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Stopped working in less than a year.
on August 1, 2022
Posted by: Kevin W
Gender:Male
Verified Purchase:Yes
Stopped working in less than a year with limited use. The LED is purple and there is nothing we can do to get rid of it. Saw online that this is a common issue.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
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