 |
Customer Reviews Collected from sony.com |
Sony - Step-Up EX Series Earbud Headphones - Black
Average Customer Rating:
2.7
Rating breakdown 44 reviews
5 Stars
12
4 Stars
3
3 Stars
5
2 Stars
8
1 Star
16
38%of customers recommend this product.
(
15 out of
39)
Customer Reviews for Sony - Step-Up EX Series Earbud Headphones - Black
Customer Rating
1
design flaw
on May 23, 2019
Posted by: Anonymous
The headphones turn on voice control every time I plug them in, press the home button. They turn on voice control randomly and after voice control goes away, they fast forward through songs. They also pause and skip songs if I move too much while wearing them. Very disappointed in these headphones.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 23, 2019
Hi Charliehart, We would like to apologize for any inconvenience this had caused you. Your feedback has been duly noted to improve the performance and quality of our products and services. Thank you much for your time sharing this feedback. - Romeo
Written by a customer while visiting sony.com
Customer Rating
2
Durabilty issues
on June 3, 2019
Posted by: Anabi
Gender:Male
I liked the look of these, and they sound okay. But after only 3 weeks use( sparingly) The rubber piece that covers the wire on the earbud is splitting. And something seems to have broken inside the earbud because the bass parts of songs have a rattle to them that was not there before. I was going to give three stars but they did not last long enough and I think 2 is more appropriate. Maybe Sony have fixed the issue because the colorway I bought is no longer available.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 6, 2019
Hi Anabi, We value your opinion and we would like to apologize if our product did not meet your expectations. - Romeo
Written by a customer while visiting sony.com
Customer Rating
4
Durable device
on February 24, 2021
Posted by: Stevabbart
Gender:Male
I bought it for about 5 months now and it's works. Accidentally put it in a washing machine but came out active .....I also love the base punch and optimization. Big ups Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent Earbuds
on March 7, 2021
Posted by: Paul7065
Gender:Male
I’ve had my set of Metallic blue wired for years (bought them for my Android). I had to quit using them for my phone when I upgraded to an I-phone but still use them for my games. Great sound excellent bass. They are the ONLY earbud that fits my ear without hurting (no idea who was used for Apple iPods but their ear canals are enormous). I just wish Sony could make these with a lightning adapter as well.
Written by a customer while visiting sony.com