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Customer Reviews Collected from lg.com |
LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 249 reviews
5 Stars
165
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
31
80%of customers recommend this product.
(
144 out of
180)
Customer Reviews for LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: Chazm
from PA
Verified Purchase:Yes
Purchased to replace very old coil cook top. Loving it. Easy to use and so much easier to clean
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Good Consistent Heat but Not Intuitive to Use
on July 22, 2024
Posted by: Drygoods Designer
from Gresham, OR
Love the size and versatility of this cooktop. The number of burners, and the fact that it requires contact with a pan before it will heat up is a great security feature. The missing star is because it is not very intuitive to turn on, or off. You have to hold the finger contact down for several seconds before it will turn on. There is no instant response, so you do not know if it is in child lock safety mode, or if your fingers are just not making contact in the right spot on the top. This means a bit of search and try, before you can get the cooktop to turn on. Additionally, if you want to move the setting up or down on an individual burner, you have to go back to the central on/off location, and touch this, as well a the new heat setting before your burner will change temperatures. The change is not activated at the individual burner without going to the central start point first. I consider this to be the equivalent of too many clicks on a website to get to the result you want. But the temperatures are true, and the heat consistent, so perhaps I need to use it more and it will become easier. My concern is that this cooktop will be used by guests, and they may not be familiar with this process. It makes it less easy to use for the occasional user. I sure don't want to have a set of cheat sheet instructions on the wall for them to use it. That's a pain. Overall, nice quality and it looks nice. Just an FYI, the glass cooktop has a slight texture, which may make you think it is dirty at first glance. It is not. It's a contact feature, I'm sure. Just wanted the readers here to be aware.
Pros: Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Features!!
on November 20, 2024
Posted by: cal1962
I've only been using my cook top for about a month but so far I am really enjoying it. Once I got used to how it works, I find that I really like the fact that there are no knobs, making it so easy to clean.
Response from lg.comBy LG, February 12, 2026
Hi, Cal. Thank you for sharing your thoughts about your LG cooktop. We’re delighted to hear how much you’re enjoying it so far, and it’s great knowing that once you got familiar with its features! the sleek knob‑free design has made cooking easier and cleanup even simpler. It’s wonderful to hear your LG unit is already enhancing your kitchen experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
3
Heats up quickly
on May 14, 2017
Posted by: tgjl
from Tamarac, FL, United States
[This review was collected as part of a promotion.] Works well, but very sensitive. If something boils over a bit, it shuts off and lights go crazy. If there is liquid on stove top, nothing works. If a hot tray or pot is placed on the stove top when off or on all the lights on burners begin to flash. Can't turn off until item is removed and stove tops cools down. Frustrating and time consuming.l
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Controls require extra hand movement
on May 21, 2020
Posted by: Ron Lee
from Seattle, WA
We installed this stovetop in 2/20. For the most part it has met our expectations except in 2 areas. First off, every time you wish to turn ON a burner, change temperature etc. you are required to tap 2 different locations on the stovetop. Turning ON a burner when the stovetop is OFF requires 3 different taps of the controls. This may not sound like a big deal but electronics should be making our lives simpler, easier and less time consuming. These controls take us backwards. Our old stovetop had knobs and you just turn the knob to the setting you wanted. Very simple. Not with this stovetop. This is very annoying. Now I know LG will tell you this is part of their safety features to prevent children from turning on the stovetop. But we don't need this feature as we don't have kids at home. LG could have provided a switch to bypass these safety features. The 2nd thing we noticed is the ceramic top has air bubbles in it. Very strange. Not sure what's going on here and tried to get the store I bought it from to swap my unit out with one that does not have this problem. Black ceramic stovetops of other brands I have seen in stores do not have these air bubbles in them. Shortly after the stovetop installation in 2/20 I asked the store to replace it with one without bubbles. They agreed and said they placed a replacement order. But here it is 5/20 and nothing has happened.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 2, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Cracks/chips even without an impact
on May 29, 2024
Posted by: BWimer
from WV
Our previous cooktop was 28 years old and still looked relatively decent. We re-did the countertops and decided upon this 30" LG cooktop to replace the old unit. We have had the cooktop in place and using it now for 3 months and are very dissatisfied. We did have one small chip/crack caused by a dropped pan, but the damage was far greater than expected. A second chip also happened that was "not" caused by a dropped pot or pan. A crack then spread across the entire cooking surface rendering the entire cooktop un-usable. We also have not overcooked/overflowed anything, and there are burned marks where the pots/pans sit on the burners. I will absolutely not by another LG product.
Quality
1
Features
4
Value
2
Response from lg.comBy Chris, LG Social, May 30, 2024
Hi there! As an LG customer, we understand how much you value the aesthetics of your cooktop! Let's work together to reach a resolution you can be satisfied with! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We look forward to hearing from you! ^Chris
Written by a customer while visiting lg.com
Customer Rating
5
Great features and value
on February 10, 2013
Posted by: JerryG
from Carefree, AZ
Installation was quick and professional. Touch pads are much more friendly than some reviewers have reported. Steady heating is terriffic.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the flat surface!
on February 3, 2015
Posted by: Lee
from Humble, TX, USA
We love the completely flat surface of this cooktop. It makes it so easy to clean without the knobs getting in the way. It also looks really sleek and neat. Temperature control once you get the hang of it is easy and accurate. Having the additional 5th burner for keeping things warm is an additional bonus.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com