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Customer Reviews Collected from lg.com |
LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 249 reviews
5 Stars
165
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
31
80%of customers recommend this product.
(
144 out of
180)
Customer Reviews for LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: fabaileyficf
from Otis Orchards, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit worked great till we had a power surge/outage and it messed up the main switching unit and it would not turn on. LG had a repairman out the day after I called in and after he pulled the unit and put it back together it turned on but is not stable. He stated that the main panel needs to be replaced. It is on order and scheduled for replacement on May 6th.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MWTr
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased two months ago very satisfied with the performance of the cook top.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love it!!!!
on May 20, 2019
Posted by: Shasev38
from Raleigh NC
[This review was collected as part of a promotion.] I love my stove. It’s easy to use easy to clean and cooks the food evenly.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Julie61
from Fort Smith Ar
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been cooking with a 1972 four burner cooktop with only one and a partial working so anything would’ve been better than I had but my LG has been great
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Feather5flock
from Greensboro, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was after I had to cut existing counter on each sides and was so relieved it dropped in nicely.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great cooktop when the buttons work
on June 7, 2019
Posted by: AllisonL
from Austin, TX
I purchased this cooktop on 1/9/19. It was installed in March 2019. It has had less than two months of light use for a family of two and the control panel has already stopped working.
Beware! Don't install this thing without writing down the sacred text that is the serial number. Without it, you will be forced to schedule repairs and have them canceled on you (twice). If you want an appointment upheld, you will have to stay on the phone for over an hour and go through the escalation department to get a technician to stay scheduled. It is not simple. It is exceedingly frustrating to cancel all your appointments for a day to have a technician no show twice.
When the cooktop isn't broken, it works as a cooktop should and has a nice, minimalist design. The aesthetics give it an extra star.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Chris, Customer Service, June 7, 2019
That's not good, AllisonL. We are sorry to see you had an issue with your cooktops control panel. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Great cooktop! No knobs to have to clean around an
on June 9, 2019
Posted by: Frank68c
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We did a total kitchen remodel and picked LG as our appliance brand so we bought all LG products. The cooktop is great and fit nicely into our countertop. It has all touch technology with no knobs and buttons to deal with nor would have to clean around. So far so good with LG!!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shu k
from Fliruda
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for my new kitchen couple month ago, I am very happen with product.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com