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Customer Reviews Collected from lg.com |
LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 249 reviews
5 Stars
165
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
31
80%of customers recommend this product.
(
144 out of
180)
Customer Reviews for LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: MrCrabs
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this as a replacement for our original when we built the house. It is all touch which is very nice versus the standard knobs we had before. The cool top has more warming features than our last one.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Andy08
Verified Purchase:Yes
Bought the 36 inch cooktop. Ever since it’s been installed it can’t work properly. There is an issue with these models. It’s all over the internet. Do not buy it.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 24, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: R1261
from Virginia Beach, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is not yet installed. Have purchased 7 LG appliances for new kitchen. Purchased LG kitchen/laundry appliances for past "dream house".
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: KpKp
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Burners stopped working. Oven temp is wrong. Had it fixed but broken again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dj2021
from Gainesville, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased to replace an older cooktop. The safety features and configuration of the burners were a plus in our decision to buy.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DB50
from GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think this will work out but some of the features are not intuitive.
There is a touch area that says “warm” but it doesn’t seem to react when touched.
At some point I expect we’ll figure it out but the instructions are not totally clear. Maybe YouTube video instructions would help.
There is a touch area that says “warm” but it doesn’t seem to react when touched.
At some point I expect we’ll figure it out but the instructions are not totally clear. Maybe YouTube video instructions would help.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 10, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: mojean
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] love this cook top, looks good and works great, cleans up nice
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MommaB17
from Tn
Verified Purchase:Yes
Less than 6 months after I started using my cooktop it broke on the corner when I set a sauce Pan down to reposition my grip. They would not warranty it for supposed normal wear and tear
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com