 |
Customer Reviews Collected from lg.com |
LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 249 reviews
5 Stars
165
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
31
80%of customers recommend this product.
(
144 out of
180)
Customer Reviews for LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: Marty56
from Lebanon, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recently had the 30” cooktop installed and looks and works great. Ease of use and cleaning are the best features.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GL450
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This cooktop is a great upgrade to our kitchen. Sleek, modern and full of great features
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tk1785
from Zanesville, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the touch control features. Ease of cleaning is nice, also.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wiz 1
from Rogers ar
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working great with good features heat is instant on
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Beto 23
from Port St. Lucie Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these couple months ago I’m so happy to have a LG easy and nice to work with
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Unit failed after one year
on August 24, 2021
Posted by: Duncan99
from Detroit, MI
Just as the warranty expired, we began having problems. The dual burner would not activate, coupled with the standard burners being intermittent as well as not recognizing touch. Then the two- pitched beeping randomly began- and the led lights blinking on all controls. Not happy- unit is unreliable. Seems to be a known problem- talked to repair facility- they said the same thing-
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Easy to install, Easy to use, Easy to clean!!
on August 30, 2021
Posted by: TravMartin87
from Vassar, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m extremely satisfied with the cooktop. The all flat surface makes for quick and easy cleaning. It has a child lock that is super nice because we have little kids. The burners fluctuate with a touch of the top it’s amazing. We love it!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Hermie6
from Pittsfield, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was so excited to get my new cooktop. Little did I know that it has the look of small bubbles on the top. Everytime I walk into my kitchen, I feel I have to dust my cooktop. It’s not dusty but appears to have dust on it due to the bubbles in the cooktop. Very disappointed. This was not shown on line nor did it mention it in the description.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 4, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com