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Customer Reviews Collected from lg.com |
LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 249 reviews
5 Stars
165
4 Stars
31
3 Stars
12
2 Stars
10
1 Star
31
80%of customers recommend this product.
(
144 out of
180)
Customer Reviews for LG - 30" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Customer Rating
4
Like it for the most part
on September 22, 2017
Posted by: Paul2015
from Thief River Falls, MN, United States
[This review was collected as part of a promotion.] We really don't have any strong issues with the new cook-top, what stopped it from being Excellent is the fact that sometimes the touch controls do not recognize that you have touched them. Not sure if this is a temp of the finger/cook-top or what it is. This can be frustrating. Another thing that has happened to us on a couple occasions, when you have multiple burners on and have been using them for a while, all the lights will start flashing and the cook-top beeps until you go through each burner and reset them where you want them. I have not found that this is supposed to happen as a warning that your burners have been on for too long or something.....this should not be an issue as some people cook for a full day.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Straight shooter
from La.
Verified Purchase:Yes
Operation of this cooktop has been great so far. But one of my elements under the glass is not even close to centered under the circles on the surface. This concerns me about the workmanship. I have concerns if this element or other parts may malfunction.
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jay333
from Shawnee, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] This cooktop replaced a well worn 4 burner cooktop we had. However, the 5th burner is just a warming spot. Overall, it seems to perform well. My only complaint is that the controls are quite slower to react than I'd expect. When pressing power, sometimes it doesn't turn on unless you press just in the right spot. I think it's a matter of just getting used to the controls. We love not having the knobs as are old cooktop had. It's so much easier to clean. But, the knobs did turn it on quickly. The dual burner in front is nice and overall, it seems like a good product.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Great looking
on August 5, 2018
Posted by: Kat14
from Connecticut
[This review was collected as part of a promotion.] We bought this cooktop because we loved the sleek design and it does look great in our new kitchen. Finding the controls a little fussy and not as intuitive as we would like. First week after installing we had an issue where cooktop would not turn off. Threw the breaker and it has been fine since then.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: PMS1946
from Omer,MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] was installed 2 weeks ago and the top left corner facing the cook top was bent up about 1/8th inch . Sealed corner with silicone and put weighted pieces on corner until silicone set up. Can still see it's not flush with new granite counter top.. Do like the touch controls and overall looks of the appliance ..
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Already broken !
on December 9, 2019
Posted by: jlowgrey
from Sac, CA
My cooktop manufactures October 2017 and only installed for initial use in June 2018 is already broken!
Touch panel is unresponsive and it may cost over $400 to repair!
My previous non-LG cooktop in my prior home went 20 years without a problem.
Touch panel is unresponsive and it may cost over $400 to repair!
My previous non-LG cooktop in my prior home went 20 years without a problem.
No, I would not recommend this to a friend.
Response from lg.comBy Chris, Customer Service, December 10, 2019
That's not good! We're sorry to see that you've run into these issues with your cooktop. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
5
I love this cooktop!
on May 29, 2020
Posted by: Jane 1586
from Maryland
[This review was collected as part of a promotion.] I’ve had this cooktop for close to 4 years and I absolutely love it! I love having no knobs, it makes it so easy to clean and it has a very sleek look in my kitchen. The cooktop surface has held up well over the years and still looks brand new. At first I wasn’t sure about all the white specks on the top (I thought I wanted a plain black finish), but now I realize that it actually hides some of the dirt and streaks when I haven’t had a chance to clean it yet. It’s really easy to clean too since I can just wipe it without any knobs getting in the way. And, of course, it cooks great. It heats up quickly and cooks evenly. My only complaint is that with the front right burner, which can be used as a single or dual burner, you have to hit the sensor once for single and twice for dual. I can sometimes forget to hit it twice and then I’m wondering why it’s taking so long to cook. Other than that I love it as much today as when I got it 4 years ago.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Like controls, but don’t trust install width
on October 22, 2022
Posted by: Je and Ma
from SE Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like the user interface and burner/control layout. Note the unit is about 1/16th of an inch wider than its specifications. This required grinding out granite countertop to fit in our case. Also recommend noting the model/serial number of the unit before installed as it will be hidden once installed. Otherwise great so far in our 3-week ownership.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com