Although the unit certainly does the job, it is overly noisy! Even my neighbors hear it.
Response from waterpik.comBy Waterpik Product Support, March 13, 2024
Hello - Our products are designed for use in the bathroom and to have sound levels appropriate for the space. Specifically, we design our products to have a sound level of less than 70 dBA. If you have any additional questions, feel free to contact us at 1-800-525-2774 or send an email at smreviews@waterpik.com.
Intuitive and satisfying to use with many different settings and tips for water pic.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Disappointed
on April 10, 2024
Posted by: MarcelHammock
Horrible experience for the price, we purchased this kit and in under one week are water flosser is leaking everywhere so we can no long use that bit of it which was the whole reason we got one.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 11, 2024
We are so sorry that this happened. The unit comes with a two-year warranty. Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.com when you have a chance and we would be happy to open a claim for you if needed.
Great product. Does exactly as advertised. The water pik tool can get a little messy but that is common with all water cleaning devices.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Will Never Buy WP Products Again
on May 14, 2024
Posted by: Geno55
I bought my first 3/12/24 and the toothbrush wouldn’t charge. I brought it back to the retailer and exchange it for the same model the next day. Now, two months later the toothbrush will not charge. I’m done with Waterpik as the quality of the product is flimsy junk, so unlike their products in the past. Don’t bother spending your hard earned money on this piece of garbage
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, May 15, 2024
Hello Geno55 - We are sorry this has been your experience with the WP-861 model. We stand behind the quality of our products and their warranties. Our records indicate our customer service team processed a replacement order for you yesterday. Should you encounter any issues with your replacement, we encourage you to contact us at 1-800-525-2774 or email smreviews@waterpik.com.