Good glosser but not so good toothbrush. We have had three of these units, the toothbrush always dies, won’t charge after about 2 years. Flosser continues to work. I won’t purchase this again unless I can buy a new toothbrush that fits and recharges in the unit. Like that it is one Piece since I have a small bathroom.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, September 4, 2025
Hello Carol -We're sorry to hear that you're not completely satisfied. This model includes a two-year warranty. Even if your unit is no longer under warranty, we're still here to assist you. Please feel free to email us at smreviews@waterpik.com or call us at (800) 525-2774 for help. Thank you.
NIce product well made and works as described. We have used this or a similar product by WaterPik for the past 20 years and have had nothing but good results from the product and very good longevity.
Finally one unit one cord on my countertop. For years, we have had to unplug one device to use the hair dryer or curler. Noticing our electric toothbrush was about to start to fail, i began looking for a replacement. I found exactly what I wanted on the Waterpik site
Both the brush and water wand work great, but the brush only lasts about a year. I'm on my 4th unit
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, October 16, 2025
Hello John - We're sorry to hear the toothbrush on your WP-861 unit stopped working. It is covered by a two-year warranty. If you need assistance, please call 1-800-525-2774 or send an email to smreviews@waterpik.com. Thank you.
I very much like having one device that provides both water flossing and an electric toothbrush. I woiuld recommend this item to my family and friends.