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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPod touch 5th Generation - Punk
Average Customer Rating:
4.5
Rating breakdown 409 reviews
5 Stars
293
4 Stars
70
3 Stars
26
2 Stars
9
1 Star
11
93%of customers recommend this product.
(
372 out of
401)
Customer Reviews for OtterBox - Defender Series Case for Apple iPod touch 5th Generation - Punk
Posted by: hapnstance
Verified Purchase:Yes
I really like the product but I do find the power button hard to manipulate. You really have to exert a fair amount of pressure to turn on and off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Caleb
Verified Purchase:Yes
Had this for a few months now and has held up really well. I'm hard on electronics and this has kept it safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst case ever
on June 9, 2018
Posted by: Destlee12
I bought this case 2 months ago and it is the worst case I’ve ever had. The rubber is all loosened and I’m constantly getting dust inside the case. ive had better cases from the dollar tree. Definitely not worth the money you pay for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2018
Hey Destlee12,
We're truly sorry to see that this Defender series is looking a little worse for wear! We certainly understand your decision to go in a different direction based on preferences, but if you're willing to give this case another chance, our friendly Otters will be more than happy to send you a warranty replacement. We're confident that a brand-new case will prove its worth time and time again as it keeps your device safe! If this sounds like an option that you'd be interested in, please feel welcome to call us at 1-855-688-7269, and we'll get a claim started right away!
Regards,
OtterBox Customer Service Team
We're truly sorry to see that this Defender series is looking a little worse for wear! We certainly understand your decision to go in a different direction based on preferences, but if you're willing to give this case another chance, our friendly Otters will be more than happy to send you a warranty replacement. We're confident that a brand-new case will prove its worth time and time again as it keeps your device safe! If this sounds like an option that you'd be interested in, please feel welcome to call us at 1-855-688-7269, and we'll get a claim started right away!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Andrew B
Verified Purchase:Yes
Expensive case, but it's probably the best money can buy and worth the investment.
Easy to assemble. Looks and feels great. Obviously very durable. It's going to help my device last for a long time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: rwvs
Verified Purchase:Yes
There are way fewer cases for iPod Touches on the market than for iPhones, so my choice was limited. I chose an Otterbox case because it was recommended by a friend. I have 3 observations:
1. Very slow delivery -- 9 days. I could have driven from the West Coast (US) to Colorado, picked it up, and driven back home, and still have had a 3-day weekend.
2. The On switch at top right needs to be pushed quite hard and just right to turn the iPod on. Hope this improves with use.
3. The wrist strap is a wonderful feature. I don't plan on dropping my iPod, but if I am using the wrist strap, it won't hit the ground. The wrist strap could also loop around a belt and still be put in a pocket.
1. Very slow delivery -- 9 days. I could have driven from the West Coast (US) to Colorado, picked it up, and driven back home, and still have had a 3-day weekend.
2. The On switch at top right needs to be pushed quite hard and just right to turn the iPod on. Hope this improves with use.
3. The wrist strap is a wonderful feature. I don't plan on dropping my iPod, but if I am using the wrist strap, it won't hit the ground. The wrist strap could also loop around a belt and still be put in a pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jotero01
Verified Purchase:Yes
I purchased this case out of necessity: I broke my iPod Touch and had it fixed, and was determined to not break it again. So, I bought an Otterbox. So far, It's been AMAZING! I fits perfectly and works seamlessly with the touchscreen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ANNimal
Verified Purchase:Yes
This case is fantastic - the screen doesn't impede interacting with the touch screen of the ipod, and the case is sturdy. My only gripe was the instructions - they were basically terrible and did NOT help me. I had to youtube a video that showed me how to do it. It has two silicone caps for the charging port and headphones plug in - that's the easiest way to pop the silicone free of the case! It's also useful in general.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: none printable
Verified Purchase:Yes
The case was easy to install on my Ipod and all of the Ipod functions work easy and great through the case. The case is not bulky. The only thing I would like to see on the case would be a removable clip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com