I have one situation with otter box . I had it facing down in my hand DVD than it dropped . The iPod did turn off once it hit the floor and it was not very high . I had to restart my iPod after. Do I am saying the otter box does not absorb all the shock from the floor drop.
I love the durability of these cases. I got my kids 7th gen iPods and needed something durable to survive tantrums and wildness of my crazy boys and the options are very limited. I appreciate the covers for the ports. My only complaint is that the plastic part of the case covers half of the home button so it’s very difficult to press-they need help every time and it’s difficult for my husband and I too.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , July 27, 2021
Hi there!
We're sorry to hear about your troubles with those Defender Series cases! It's odd to hear that your cases aren't allowing you to access those home buttons easily, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we'll get you taken care of.
Like all OTTERBOX box I've bought since long, I'm completely satisfied with this product! Great stuff b'cause I use my devices roughly and OTTERBOX never failed!!!
I had bought our first otterbox for my daughter when her sister dropped her iPod and the screen had a slight crack. The otter box was a wonderful fix. That iPod lasted another 2 years due to the durability of the otterbox. So this year when she got the iPod 5 it was essential that she have the otterbox before she opened the box. Thank you for making such a great product, keep up the great work! I wish they made otter boxes for boo boo kids!