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Customer Reviews Collected from sony.com |
Sony - EX Series Earbud Headphones - Violet/Pink
Average Customer Rating:
2.7
Rating breakdown 76 reviews
5 Stars
21
4 Stars
7
3 Stars
5
2 Stars
14
1 Star
29
36%of customers recommend this product.
(
25 out of
69)
Customer Reviews for Sony - EX Series Earbud Headphones - Violet/Pink
Customer Rating
5
Best earbuds
on February 22, 2019
Posted by: DaBoiii
Gender:Male
I got this a year ago, and it still works. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great sound but long cord and only lasted 8 months
on March 17, 2019
Posted by: BJJackson
Gender:Female
The sound is great and the earbuds fit snuggly in the ear, blocking out outside sound. However, the cord is way too long. In addition, after 8 months of using them about 2-3 times a week at the gym, the right side of the headphone stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Not good
on June 16, 2019
Posted by: tkemishiyana
Gender:Male
I bought them 2 or 3 months ago and I thought that it was only me, but the right headphone seemed to be a bit quieter than the left one, until it recently became completely obvious that the right headphone is indeed quieter and now it's become quite annoying. Don't buy these, it's much better to invest in a pair of better headphones. The sound quality is ok, but nothing special. There is a lot of compression going on at times, but it's kinda expected since the product is cheap.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 18, 2019
Hi tkemishiyana,
We are very sorry for the inconvenience this had caused you. Please allow us to help you and make this a better experience. Kindly email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:
Sincerely,
Romeo
Sony Social Support
We are very sorry for the inconvenience this had caused you. Please allow us to help you and make this a better experience. Kindly email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Musician
Verified Purchase:Yes
These cancel noise really well but the right channel stopped working after 2 months, I bought another pair of the same headphones and again after less than 2 months the right channel stopped working! I've bought two pairs and both times the right channel stopped working for no apparent reason!
Response from sony.comBy Dave, SonySupport, February 17, 2015
Hi Musician, well, that’s not what we like to hear. Please follow the procedure on our website to troubleshoot this concern. The website is https://us.en.kb.sony.com/app/answers/detail/a_id/38919/kw/no%20sound/p/40940,40971,76191/c/65,66/related/1. Thank you,
Written by a customer while visiting sony.com
Customer Rating
2
They stopped working out of no where
on March 9, 2015
Posted by: allison876
I bought these in December before heading on holidays and I really liked them and a few days ago they stopped working totally out of no where. So I'm not a happy camper, because I really like them. But they don't work... Very disappointing!! Hence a 2 star rating.
No, I would not recommend this to a friend.
Response from sony.comBy Ella, Sony Support, March 10, 2015
Hi allison876, We certainly empathize with your frustration and disappointment and we thank you for bringing us this attention. Please allow us to help you and turn this to a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number. Thank you. Regards,
Written by a customer while visiting sony.com
Posted by: Lazoe
Verified Purchase:Yes
I've had these for about a week now, for the money they're excellent!
By default you may not think so, but if your phone or media player has an equalizer (which it should unless it sucks) then you can fine tune these earbuds and really get some good results!
The rubber ear inserts are also interchangeable with those from other earbuds I've owned previously which is a big plus for me.
By default you may not think so, but if your phone or media player has an equalizer (which it should unless it sucks) then you can fine tune these earbuds and really get some good results!
The rubber ear inserts are also interchangeable with those from other earbuds I've owned previously which is a big plus for me.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
great quality, poor durability
on March 15, 2015
Posted by: Erydayuser
When I first got these they were great, but I use these everywhere. Use these if they're going to be in a stationary place such as a desktop or laptop. I've caught the wire on many things, mainly door handles... mainly handles and got violently ripped out of my ears. With the thin wires I always worried that they would be pulled out from the buds or the audio jack and I think my fears have come true since I lost sound in the left bud when it always worked perfectly before hand in all my devices. Again good headphones for stationary use, they cant handle much abuse.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, March 19, 2015
Hi Erydayuser,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
5
Its a promissing earpiece ! Premium audio .
on July 29, 2017
Posted by: Anonymous
Gender:Male
Just bought this awsome sony earpiece at kuala lumpur , i never expect such a good quality audio coming out from this supervalue earpiece , just nice . Recommended .
I would recommend this to a friend!
Written by a customer while visiting sony.com