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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: Anonymous
Verified Purchase:Yes
The refrigerator is working now it was broke before
Written by a customer while visiting lg.com
Posted by: cjycmsu
from Kansas City
Verified Purchase:Yes
Unfortunately, the compressor failed after 8 years of use.
Quality
1
Features
3
Value
3
Response from lg.comBy LG, October 28, 2025
Hello, Colby. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the compressor performance after 8 years of use provides helpful insight into the long-term operation of your appliance. For reference, you can explore LG refrigerator support and maintenance resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this compressor failure issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: Brav
from La Vergne, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought last month, the fridge excide my expectations, only problem the delivery time was change and cancel without enough time
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Da Black Sheep
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the fridge only thing I dislike it never shows actual temperature
Pros: Style/Design, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Front of fridge peeling
on December 30, 2023
Posted by: Mary12659
from Lafayette Louisiana
This customer did not provide a text review.
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG, October 23, 2025
Hi, Mary. We noticed your review appears to be blank, so we weren’t able to catch the details of your message. If you need support with your LG product, feel free to send us a direct message at @LGUSSupport so we can assist you further.
In the meantime, you can also explore helpful resources on our official website: https://www.lg.com/us/support
Looking forward to hearing from you! ^James.
In the meantime, you can also explore helpful resources on our official website: https://www.lg.com/us/support
Looking forward to hearing from you! ^James.
Written by a customer while visiting lg.com
Posted by: Cody2133
Verified Purchase:Yes
I've had this fridge for 7 years and very minimal issues!
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: David Baker
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had t this refrigerator 5 years and compressor went out. Technician is coming back hopefully this week for his 4th time. After new compressor install it will cool and work fine for 1 day then back to not cooling. When I bought this I really thought I would get 10 years of reliability but was wrong.
Response from lg.comBy LG Customer Experience team, Customer Care, January 29, 2024
Hey there, we really appreciate your review on your french door refrigerator. We totally understand how important it is to have a good and functional compressor for the overall quality of the refrigerator, and we want to make sure that you receive the proper assistance for this. Whenever you have the opportunity, please feel free to send us a private message on social media @LGUSSupport and include your contact details, model, and serial number. We'll be more than happy to look into this for you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Anonymous
from Durham, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2 weeks ago. I was replacing my old LG fridge that stopped cooling both the fridge and freezer appropriately. Both fridges are large and we had to both room the door to the house and remove the fridge and freezer doors. I was impressed at how easy it was to both disassemble and re-assemble the fridge. The new fridge looks on the outside almost exactly like the other fridge, but there is so much more room in both the fridge and freezer due to a change in layout. I am impressed so far!
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com