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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: BOBH1302180
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator about 5 years ago as part of a complete LG brand kitchen set (Refrigerator, Stove, Microwave, Dishwasher) The refrigerator is a great appliance with 2 icemakers, one in the door and one in the bottom drawer freezer. I also really liked the full width drawer under the full-size vegetable and produce bins/drawers. all of the shelves are all 1/2 width glass shelves (Except for the very bottom glass shelf, which is the top of a frame to hold the veg. & produce drawers.) which allows you to adjust the height when needed or permanently leave a more open height wise shelfs for things like 1/2 gallons of milk, 2-liter bottles of soda etc. It a very "custom configurable" refrigerator. The door bins are more plentiful that I could fill with a family of 4. Plenty of room on both French doors for whatever you want to store. Good depth in the doors too! You can fit a 1/2 gallon of milk or O.J. in the doors easily. Plus the door bins are not permanent. You can move them up and down to adjust height quickly.
FYI: I also own and LG Dryer and High Efficiency washer. These two appliances are about 18 years old and work great with no issues over those 18 years.
Pros: Features/Settings
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Philbar
from McAllen, Tx
Verified Purchase:Yes
We've had this fridge for a little over 10 years and overall it's been good. We had the compressor replaced once under warranty and just recently it went out again but other than that it's been solid.
Pros: ease of use
Quality
4
Features
4
Written by a customer while visiting lg.com
Posted by: jeffinnj
Verified Purchase:Yes
[This review was collected as part of a promotion.] great features works well guess i made the right choice.
Written by a customer while visiting lg.com
Posted by: Lee 82
Verified Purchase:Yes
Good refrigerator but the ice maker in the door has not worked since shortly after it was delivered.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Bill2017
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this in 2017 and had a compressor go bad. LG stood behind it and replaced the compressor and paid the labor. The team was great and followed up throughout the entire process. Certainly was a LG day!
Thanks for being a stand up company!
Thanks for being a stand up company!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
LG Knows How To Cool It!
on June 17, 2024
Posted by: Stay Kool
from Florida
[This review was collected as part of a promotion.] Had some problems out of the box, but under warranty, fixed and smooth sailing since. I love the bottom freezer, double doors and slim ice maker. The ice maker takes up no room at all and its' all you need. I actually keep milk in the far back not on any door to keep it fresher longer. You should do that anyway with any refrigerator.
Pros: Style/Design
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good Fix.
on July 17, 2024
Posted by: Ricky Cid
[This review was collected as part of a promotion.] Repairs to my 10 year old refrigerator were fast and easy to set up. The price was reasonable and fair.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Disappointed
on July 17, 2024
Posted by: Lyrick Evbenaye
from Dracut MA
I bought my LG in 2018 and suddenly stop working with the smart diagnostic indicating no issues.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy LG, July 18, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG LFX25973ST refrigerator has stopped working suddenly, and the smart diagnostic is indicating no issues. I can imagine how frustrating and concerning this must be for you.
Firstly, I want to acknowledge your loyalty and commitment to our brand. You've had this refrigerator for over three years, and it's unacceptable that it's failed you without warning.
I'm going to do everything I can to help you resolve this issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Firstly, I want to acknowledge your loyalty and commitment to our brand. You've had this refrigerator for over three years, and it's unacceptable that it's failed you without warning.
I'm going to do everything I can to help you resolve this issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com