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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
2
Looks great but some serious issues.
on March 26, 2017
Posted by: islandbreezy
from Houston, TX
[This review was collected as part of a promotion.] Very small amount of door storage for milk, and bottled or canned drinks.The biggest issue is with the upper icemaker/the ice distribution stops completely because the dispensing mechanism freezes up and the ice hopper has to be pulled out (if possible) and emptied frequently. Have had this serviced 3 times in under 1 yr of ownership. Design flaw and an annoying one at that.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Gorgeous spot on
on November 1, 2017
Posted by: Cnee
from Parma Heights, OH, United States
[This review was collected as part of a promotion.] Have had it a couple of weeks and love it. Freezer is super cold and the design is
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful appliance
on November 1, 2017
Posted by: KathieW
from Menomonee Falls, WI, United States
[This review was collected as part of a promotion.] This frig is perfect. Love the stainless steel black. Easy to keep clean, and no fingerprints. Frig is quiet, plenty of ice cubes waiting to be retrieved from the door front and the inside shelf set-up is easy to move when more height is needed. But the best features are the wide shelves on the door for milk gallon jugs.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Serious Ice Maker problems.
on November 4, 2017
Posted by: random
from idaho
[This review was collected as part of a promotion.] Fridge and Freezer works perfectly. Ice maker in door has frequent problems and has been completely replaced multiple times. If planning on using in door ice make would not buy this fridge.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
3
Response from lg.comBy Chris, Customer Service, November 21, 2017
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on January 5, 2018
Posted by: ninna
from Miurrells Inlet, SC
[This review was collected as part of a promotion.] I bought this refrigerator 6 months ago. I absolutely love it. The black stainless is great. I love all the space inside, it is so much better than my side by side for storing large items like watermelon and turkeys. The freezer has a lot more space in it, I think it is because it is so wide. It is also very easy to clean. It took a little while for me to figure out how to take the drawers out of the freezer and get them back in but once I did, it was so east to clean.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
This refrigerator is a piece of JUNK!
on May 1, 2018
Posted by: Kevin 5153
from Charleston, SC
Had this fridge for for over 2 years. Had ice maker worked on over 4 times, still does not work right. Have to unclog ice shoot DAILY. Nice looking unit, but it is terrible. Would NEVER purchase another LG product and would not recommend this brand to ANYONE!!! The most expensive refrigerator I've purchased and the WORST.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, May 1, 2018
If you are having trouble with your ice maker dispenser please refer to the following help library article: http://www.lg.com/us/support/product-help/CT10000021-1337887751125-ice-doesn't-dispense ^CP
Written by a customer while visiting lg.com
Posted by: Hank30
from Neenah, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like the refrigerator. One problem is that there is a spot where the black stainless came off the under the right door handle. I don't believe that should've happened. It looks to perfect of a spot to be something that would've happened from impact.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Nate lieb
from Irwin pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ice machine broke in less than a year. Contacted customer support. They are not honoring the manufacturer warranty. Would not buy again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, May 24, 2019
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com