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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Never Ending Supply of Ice
on April 6, 2020
Posted by: doug33763
[This review was collected as part of a promotion.] Ever Fridge keeps stuff Cold. No Big deal. This Fridge/Freezer never runs out of ICE no matter how many people you have. Min 20 pounds of ice.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this machine
on April 10, 2020
Posted by: Bill Sherry
from Burlingame Kansas
Going on 4th year. Makes lots of ice, and no problems. Extremely happy!
Life is Good!
Life is Good!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Best Refrigerator!
on June 23, 2020
Posted by: PennyLMich
from Orange, TX
We are very pleased with this refrigerator. The ice/water feature works like a champ! My husband likes cubed ice & I prefer the shaved ice so it accommodates both of us quite well. This is our first french door fridge, and we are super happy with it. The bottom freezer holds quite a lot of stuff too. No complaints!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Ice dispensary problem
on December 21, 2020
Posted by: Lanab
from Iowa
We have had this almost three years. In the first year the ice dispensary started jamming up. My husband said it looks like the dispensary flap does not stay open like it should. You have to use your fingers to hold it open to let the ice out. Disappointing.
Pros: Style/Design
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 21, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: atnl0378
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have not had the best luck since purchasing our LG fridge. Purchased in 2017 and it was back ordered for months and they kept pushing delivery date out. 3 years later fridge and freezer are not cooling the food. Luckily we bought the warranty. Would not purchase an LG refrigerator again.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lucretia R
from Alabama, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor went out on our 2-1/2 year old LG Refrigerator. From customer service to repair, they were phenominal. Very professional, courteous, trustworthy, efficient. I would recommend LG products because of the wonderful experience I have had for a misfortunate repair. Also, we have a LG range, dishwasher, cell phones and television. Guess you could call us an LG Family.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RunawayfromLG
from 12533
Verified Purchase:Yes
I bough this one five year ago,I would give it a higher rating if it didn't brake after five years.Plus there are few repairmen that work on LG.To replace the part plus the repair cost almost as much as a new one.I had a LG microwave 4 years needed repairs,Electric range
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JEFFRY7
from El Paso,Tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The technician was 100% professional,knew and explain me any step of repair that he was doing at my fridge.excelent job.*****
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com