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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
I love the Black stainless steel. So beautiful
on April 27, 2021
Posted by: Dog lady
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought about 3 years ago. Love the color any easy use of my refrigerator.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hairtwister
from Chappells, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] if i had known this was a stainless steal with a coating on it to make it brown, I would never baught it . i wish i could go back and just get a stainless steal one. I also baught a LG stove it does not even have an oven cleaner.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
1
Features
3
Response from lg.comBy ^DLI, LGE Social Media, April 30, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: OldFed
from Charleston, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor failed after just over three years. My repair technician tells me this is common in LG refrigerators that feature linear compressors.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
WORST REFRIGERATOR EVER-WILL NEVER BUY LG AGAIN!
on May 20, 2021
Posted by: JCPREFRIG
from Castalian Springs, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] THE ICE MAKER IN THE FREEZER DOOR HASN'T WORKED SINCE THE 2ND WEEK & I PURCHASED THE 5 YEAR EXTENDED WARRANTY & HAVE CALLED ABOUT THIS 19 DIFFERENT TIMES & IT IS A LEMON & STILL HAVEN'T BEEN TAKEN CARE OF. HASN'T WORKED FOR A STRAIGHT MONTH ENTIRE TIME I'VE HAD IT. NOW THE DRAWER IN THE BOTTOM PART OF FREEZER IS OUT OF ALIGNMENT TOO!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ADZ2
from Maui, Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model was purchased almost 3 years previously for the use of 3 adults. The capacity is more than enough for more people but since there is less “open/close” run time, it has been equated with less energy consumption. The SS exterior minimize hand prints and easy to clean.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fire_Initius
from Ct
Verified Purchase:Yes
So my family has had this fridge for about a year or so. It’s been treating us well until we saw it wasn’t making ice anymore. So we had to keep calling service tech every other week or so for them to fix it. It’s a real pain for a good fridge.
Pros: Features/Settings, Quality
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Chic11
from North Carolina
Verified Purchase:Yes
Thank God I purchased the extended warranty on this refrigerator. After 3 years, the compressor failed. Although I have been pleased with the overall quality and performance, I was told by the repair company that this particular model has had issues with bad compressors. You would think because of this, LG would have done a recall to fix the problem.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Russ97
from Tualatin, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this 4 years ago and had a factory service which fully repaired the unit and was fully covered.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com