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Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: CoolGene
from Tarpon Springs FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dual ice maker has proven to be a big benefit for hot Florida days when the top container could run out. The temperature range in the frig and freezer compartments allow for setting just the right temperature for both based on your preferences.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hlin
from Murrells inlet,SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy after the purchased..temperature control not correct . Condensation on the doors, ice cream are melting.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, August 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JS42
from Gainesville, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] My ice maker broke down. The replacement cost is almost half the cost of a similar model LG refrigerator.
Pros: Style/Design, ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sherrieoshea
from Theodore, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced all our appliances three years ago, upgrading from electric stove to gas. I noticed last November that the black stainless was flaking off the bottom freezer door. LG quickly sent a technician out and replaced the door! A couple of months ago, I noticed the same problem on my two French refrigerator doors. After a few phone calls and getting the right person, LG again sent technician and replaced the refrigerator doors. Even though the refrigerator was not still under warranty, LG stood behind their product and made it right!!! Thanks LG!!!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SteelCityFan
from Quad Cities, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this Fridge three years ago and knock on wood have not had any issues with it!
I was not I would like the front water and ice feature but I’m glad it’s there it is very convenient.
I was not I would like the front water and ice feature but I’m glad it’s there it is very convenient.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: what5gears
from Ocala, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] The small issues we have had with this unit have been repaired by LG at no cost to us and we are thrilled. Lots of room and the dual Ice Makers are a dream for entertaining. If I had to be picky, the water dispenser has an odd angle to it and I wish the drawers would open on either side without having to open both doors for the right side drawers.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jmos
from Cedaredge Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for almost 3 years now and I really like it's looks and how it works. But 3 weeks ago it started kicking the breaker about every 3rd time I open the door or doors.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 29, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pamgary
from Sebring FL
Verified Purchase:Yes
The refrigerator is less that 6 years old and the compressor went out, No one locally will work on an LG. Had to buy a new one, NOT LG.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com