 |
Customer Reviews Collected from lg.com |
LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.3
Rating breakdown 861 reviews
5 Stars
556
4 Stars
145
3 Stars
52
2 Stars
40
1 Star
68
88%of customers recommend this product.
(
646 out of
738)
Customer Reviews for LG - 24.1 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: LJoseph
from Marietta, Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Living in the South, you can never have enough ice. This not only has a through-the-door ice maker/dispenser, but also has an additional ice maker in the freezer drawer.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tina0128
from Reading Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have my lg refrigerator for about 8 months and only had one problem with it a couple of weeks ago. The freezer was not working correctly so the customer service representative told me to unplug it and wait a couple of minutes and she reset it I think. I also scheduled a service visit because we were not sure if that would correct the freezer problem but it did and I waited a few days then cancelled the service appointment
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Liberty3
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our refrigerator but the compressor just failed on us before the 5 year warranty. Thankfully it was covered but was a nightmare to deal with and lost a lot of food.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Ksimons55
from Cleveland Tennessee
Verified Purchase:Yes
I bought 5 years ago. And not pleased with the service contract on it.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: krsmarlboro
from marlboro nj
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for almost 4 years...Has worked fine until a few weeks ago when the compressor died. LG covered repair under warranty and it is back working as expected. Only problem of note is the drawers they tend to come off the tyracks and the roller wheels come off from time to time. Both are easily fixable.
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ga Jan
from Gainesville, Ga
Verified Purchase:Yes
We have had this refrigerator for over 3 years now. Love the space in the refrigerator double door top, I like having 2 ice makers too. The bottom freezer drawer is another thing. The drawer doesn’t stop when pulled out, it is very easy to pull it off the tracks and very difficult to get it back on. The on/off button for the bottom ice maker is located where many times in normal use it is accidentally switched off.
I think we will buy another side by side next time.
I think we will buy another side by side next time.
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
4
Response from lg.comBy Sandy, Social Media, June 10, 2022
Thank you for providing your feedback and for being a part of the LG Family.^Sandy
Written by a customer while visiting lg.com
Posted by: Disappointed too much
from Florence AL
Verified Purchase:Yes
Bought May 2017. Freezer quit working May 22. How’s that for timing? We tried cleaning coils and doing everything we could research to do. No one in our city works on LG refrigerators. The expense of getting someone from out of town was through the roof. We just bought a new one! Not an LG.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 13, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: Lil Gary
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 4 and a half years ago and it is a good value for design and functionality
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com