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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 900 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
193
69%of customers recommend this product.
(
582 out of
845)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
THE PRODUCT IS VERY USER FRIENDLY
on May 7, 2016
Posted by: Greatdealonfridge
from Jeffersonville IN
Expertise:Intermediate
My wife and I are very happy with our new fridge. We have always looked at the bottom freezer doors and when our old fridge went out we decided to try it out. Love the french doors and the bottom freezer
Pros: Bright display, Durable, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First French door refrigerator
on May 7, 2016
Posted by: Abilene0926
from Wisconsin
Expertise:Intermediate
This was our first French door refrigerator we purchased. It's great for the value. Everything works awesome. The only think I would woukd make aware of is that it took a few days before the slight dripping from the dispense stopped. The directions said to drain a gallon after installation. It took me about 5 gallons before that went away. Otherwise. Great product!
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Black Sttainless Steel is #1
on May 9, 2016
Posted by: JT1211
from Joliet, IL, USA
Expertise:Intermediate
We love the whole thing, freezer drawer needs to open up little more.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features minus the ice maker
on May 12, 2016
Posted by: Appliancebuyer
from Terre Haute, IN, USA
Expertise:Intermediate
The ice maker is not very good. Slow to make ice and slow to give out ice. The other features are excellent.
Pros: Realistic color, Durable
Cons: ice maker
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrigerator
on May 12, 2016
Posted by: JBlehm
Love this refrigerator! Love the space and all the feaures!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
French Door Refrigerator
on May 12, 2016
Posted by: FlowerGarden
from MO
Expertise:Expert
We purchased the black stainless french door refrigerator a month ago. We love the color and it does not show fingerprints that I thought it would. It was making a loud popping sound however I did a online chat with samsung and they told me to modify the freezer and refrigerator temperature setting and since I did that it has not popped. So far we are happy with the refrigerator.
Pros: sleek
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy ROSSINI, Customer Care, June 14, 2022
Hello FlowerGarden,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144597978
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144597978
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on May 13, 2016
Posted by: Alisa2016
from Tampa, FL
This refrigerator has a lot of storage space! Runs quietly.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Plenty of space......
on May 15, 2016
Posted by: Ruddy
from Reston,va
Expertise:Intermediate
We have this fridge only for three weeks now. All and all is a good fridge with plants of space. It does makes some really strange noise time to time randomly . I will call for a technician soon!
Pros: spacious, larg bins
Cons: not enough light, noisy
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US