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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 902 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
195
69%of customers recommend this product.
(
582 out of
847)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Good looking
on May 16, 2016
Posted by: sabby32
from Columbus, OH, USA
Expertise:Expert
we love all the Samsung they look good work good oh the PHONES too thanks SAMSUNG.
Pros: it just looks good
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on May 19, 2016
Posted by: Luvpv
from Luvpv
Expertise:Intermediate
Love the features on fridge. The organization of drawers and shelf are very made. Love my black stainless steel finish.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on May 19, 2016
Posted by: Happy70
I recently purchased a new Samsung 25 cu. ft. french door refrigerator when my old one started to have issues. For one thing, the new 25 cu footer fit nicely into a space that was previously occupied by a much smaller capacity fridge! So more room for food. And the bottom freezer compartment is huge! With the upper tray and divided lower compartment, I can easily store not only more, but in a more organized manner. The French upper doors allow me to access most of the items in the fridge without opening the whole compartment except for the deli tray. So I am now more organized, have an attractive new addition to the kitchen, and hope for a long and happy relationship with my second Samsung (I left a 29 cu ft unit in my old house when I moved).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great unit
on May 22, 2016
Posted by: Dasko3446
from Lake city fl
Expertise:Intermediate
This is a great fridge and keeps everything cold and frozen like it should doors are great this is what a fridge should be
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on May 25, 2016
Posted by: GEA123456789
from Vermont, USA
Love the fridge, but I wish the water light would stay on as a night light. Also the display is very blah and dim. As with other reviews, the fridge does make loud bang/pop noises unrelated to the ice making. It's not a problem, but it is very loud.
Pros: Realistic color
Cons: no night light feature
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Leaks Water
on May 27, 2016
Posted by: 1952JamesT
from La Porte, TX 77571, USA
Expertise:Intermediate
Water stands in the bottom or the unit & the ICE dispenser drips water
Cons: Poor quality, standing water
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Camille , Samsung Care, April 13, 2022
Hi 1952JamesT.
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser water stand in the bottom of the unit, and ice dispenser drips water. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144401373
^Camille
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser water stand in the bottom of the unit, and ice dispenser drips water. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144401373
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products are great, dependable, and sleek appearance.
on May 28, 2016
Posted by: KeriP
from Bellingham, WA
Expertise:Intermediate
We just remodeled our winter desert condo and used all new Samsung appliances in our kitchen. They looked fantastic and worked great. When we returned to our summer home, we found our home refrigerator had stopped working. We went straight to the appliance store and asked to see their Samsung units. One was perfect for us with all the features I wanted plus more for a reasonable cost. Thank you, Samsung, for creating create products.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
ICE MAKER
on May 29, 2016
Posted by: Tweeds
from Spencerville, OH 45887, USA
Expertise:Intermediate
I HAVE ONLY HAD THE PRODUCT 2 MONTHS. THE ONLY WAY TO KEEP FROM HAVING TO RESET THE ICE MAKER ON AN EVERY OTHER NIGHT (WHICH ISN'T EASY) IS TO TURN THE ICE MAKER OFF EVERY NIGHT BEFORE GOING TO BED. THEN TURN IT BACK ON IN THE MORNING. THEN I CAN RELY ON ICE. IF I GO A COUPLE OF DAYS AND FORGET. I HAVE TO RESET IT.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US