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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 900 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
193
69%of customers recommend this product.
(
582 out of
845)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
WOW
on November 18, 2013
Posted by: jed5099
from New Carlisle, Ohio
I love, love, love my refrigerator! The individual compartments makes organization so easy. The lighting is so bright that it is easy to see all items in the refrigerator. I love it that you can open 1 door to get items without needing to open the entire unit. The freezer is huge!. The drawer makes it convenient to store frequently used items so that they don't get lost on the bottom. The ice/water dispenser is used multiple times daily! It is so nice to be able to get a fresh drink at 1 location. The refrigerator is very quiet when it runs.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Happy with this fridge
on December 14, 2013
Posted by: Lars81
from Illinois
Expertise:Intermediate
I have never owned a French door fridge before, but I am loving it. Especially with being tall, it is nice to have all of the fridge stuff so easily accessible. The water and ice works great and I have had no problems with it. My two concerns from reading reviews prior to purchase were the noise level that some complained about and the fact that the water/ice tray is so shallow. My kitchen is open to the main living space in my house and I have 0 concerns with the noise it makes. The only noise is the ice dropping when it is done, but if you have an ice maker you have heard this noise before. When the water line was first installed there was some dripping as some people mentioned, but that went away after a day. The water/ice tray is not a problem because I do not have drips or anything. The only negative to this fridge is the awkward door space on the side with the ice maker. I wish this could have been designed a little better, but it works for small condiments. I love the drawer in the bottom of the fridge. It was perfect for my Thanksgiving pies. Overall, I am extremely pleased with this fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious
on March 5, 2014
Posted by: dfkgpt
from Dallas, Texas
Expertise:Intermediate
Had to convince my husband we needed this refrigerator - we both love it - each time he goes to get something comments how great it is. I love having the freezer at the bottom - so easy to get packages - refrigerator is very spacious - would definitely recommend to anyone considering a new refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on May 19, 2014
Posted by: newhouse1
from Florida, USA
The Fridge is very large and is perfect for our family. Purchased in March 2014. The fridge is has been working great since purchase.
Pros: nice display, large bottom freezer drawers
Cons: finger marks
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.
on May 20, 2014
Posted by: in2PCs
from USA
Expertise:Expert
Read some rev.iews that this refrigerator made a lot of noise, had some drawer issue. Neither of these things I have noticed. Would gladly recommend this unit to anyone.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Refrigerator!
on June 18, 2014
Posted by: CIII
from Southern California
Expertise:Intermediate
Does everything right with exception to the noise level. Compressor is noisier than expected. Other than that, love the unit!
Pros: great features, looks great
Cons: a little noisy
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Loud fridge
on August 12, 2014
Posted by: artfreek
from Fayetteville, NC, USA
Overall good product, owned for one year , the only major drawback is the noise ...I dont know why it does it ,its not the ice maker but it is anoying. A slight design flaw is the small wings in the door shelves ...I have yet to find anything that fits in them.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Camille , Samsung Care, April 13, 2022
Hi artfreek.
We really appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser noise Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144399999
^Camille
We really appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser noise Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144399999
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great Refrigerator
on November 26, 2014
Posted by: Pippie011
from Central Islip, NY, USA
Expertise:Intermediate
I like this refrigerator it's just the right size for me and my family. Don't be fooled by the size though, it fills up pretty fast. The only things I'm not quite satisfied with are the ice maker and it smudges pretty easily. It takes a long time to make a few pieces of ice and when it does it's loud. Then I find myself cleaning smudges more than I want to because they stand out and look terrible. Other than those two complaints I'm satisfied so far.
Pros: Realistic color
Cons: ice maker is too loud
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US