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Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
5
Good quality
on May 19, 2014
Posted by: newhouse1
from Florida, USA
The Fridge is very large and is perfect for our family. Purchased in March 2014. The fridge is has been working great since purchase.
Pros: nice display, large bottom freezer drawers
Cons: finger marks
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek style and innovation
on May 19, 2014
Posted by: Just4me123
This product looks awesome and runs even better. I bought it over a year ago and have had no problems. I received alot of compliments on its style. The french door feature is so much nicer than the side by side doors.
Pros: Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great.
on May 20, 2014
Posted by: in2PCs
from USA
Expertise:Expert
Read some rev.iews that this refrigerator made a lot of noise, had some drawer issue. Neither of these things I have noticed. Would gladly recommend this unit to anyone.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Refrigerator!
on June 18, 2014
Posted by: CIII
from Southern California
Expertise:Intermediate
Does everything right with exception to the noise level. Compressor is noisier than expected. Other than that, love the unit!
Pros: great features, looks great
Cons: a little noisy
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Loud fridge
on August 12, 2014
Posted by: artfreek
from Fayetteville, NC, USA
Overall good product, owned for one year , the only major drawback is the noise ...I dont know why it does it ,its not the ice maker but it is anoying. A slight design flaw is the small wings in the door shelves ...I have yet to find anything that fits in them.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
4
Response from Samsung USBy Camille , Samsung Care, April 13, 2022
Hi artfreek.
We really appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser noise Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144399999
^Camille
We really appreciate you taking the time to share your experience with your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser noise Thank you for loving the product despite the issue that you're having. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you this link.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144399999
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great Refrigerator
on November 26, 2014
Posted by: Pippie011
from Central Islip, NY, USA
Expertise:Intermediate
I like this refrigerator it's just the right size for me and my family. Don't be fooled by the size though, it fills up pretty fast. The only things I'm not quite satisfied with are the ice maker and it smudges pretty easily. It takes a long time to make a few pieces of ice and when it does it's loud. Then I find myself cleaning smudges more than I want to because they stand out and look terrible. Other than those two complaints I'm satisfied so far.
Pros: Realistic color
Cons: ice maker is too loud
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome refrigerator!
on December 6, 2014
Posted by: abc4sammy
from Seattle, WA, USA
Expertise:Intermediate
We love this model, the door in the door is brilliant, 10 pounds of ice is also a huge plus. The flip-up shelves is genius!.
A divider in the bottom of the pull out freezer is great for keeping things organized.
Overall we're super impressed, the only draw back is keeping up with the fingerprints lol.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Ms. Samsung, HQ, December 10, 2014
Thanks for the great feedback, Abc4sammy! Did you know there are a number of products available at your local appliance, hardware, home improvement or even grocery store specifically designed to clean real stainless steel? Simply follow the instructions on the package. Another option is to apply a small amount of baby oil to the stainless finish using a clean, dry, lint-free cloth. This will not only clean the stainless steel, but can help prevent fingerprints from recurring.
- Ms. Samsung
- Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator with one slight flaw
on December 9, 2014
Posted by: papamike
from Cohoes
Sometimes I have a slight problem closing the cool select pantry drawer. The drawer seems to come off it's tracks if it is not opened or closed evenly with 2 hands. So far everything else works great.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US