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Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
5
love my frig
on December 1, 2016
Posted by: Love2cook99
from Missouri, USA
Expertise:Expert
I love my new frig. It is amazing! Easy to install and use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best fridge I have owned
on July 21, 2017
Posted by: TrevorD
from Sacramento, CA, USA
Expertise:Intermediate
This fridge is great! I have owned a lot of fridges, but this one takes the cake. I love the french doors and the freezer on the bottom. The freezer glides out very easily and locked in place. The LED lighting is amazing, with a cool white color as opposed to the yellow color of older refrigerators. The shelves are removable and portable so you can adjust to your preference. I have only had it for 2 months but so far it is amazing! The only thing I am not big on is the ice it creates. It is a smaller size ice cube so it melts very quickly in warm drinks. Other than that, I highly recommend this refrigerator.
Pros: Inexpensive, design, space, ease of use
Cons: ice cube size
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product -
on June 1, 2013
Posted by: Sicemuga
We purchased the SS model and decided on Samsung because of the reputation, styling, features, and value. Very nice product.
Pros: Bright display, Inexpensive, Realistic color
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
gives you a great feeling
on June 11, 2013
Posted by: Demoan
This refrigerator feels like you, re wearing a tuxedo while driving a sports car. I love this product
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features Butt!
on May 19, 2014
Posted by: kkool
Expertise:Expert
This refrigerators great! We love the shelving and doors. love the freezer,However, not happy with the built in ice maker. The ice comes out inconsistently, could be improved, all in all, love it.
Pros: Bright display
Cons: ice maker
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Noisy Compressor
on October 25, 2014
Posted by: Ahinakwahs
from Glenn Dale, MD, USA
Expertise:Intermediate
We got rid of our old refrigerator due to the noisy compressor, only to migrate into another freight train engine. New compressors are suppose to hum and to not sound like locomotive engine from a distance. If this Samsung refrigerator is sounding like this in 40 days, I wonder what it will so like in 120 months?
Pros: Bright display, nice design
Cons: Poor quality, too noisy
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Ms. Samsung, HQ, November 13, 2014
Hi Ahinakwahs,
I'm sorry to hear your RF263BEAESR Refrigerator is noisier than you expected. Samsung's Digital Inverter Compressors are designed to be both quiet and efficient. If the unit isn't leveled properly, this could cause it to sound louder, so I would suggest checking the leveling first. If this doesn't resolve the issue, please contact Samsung's Support Team through this link: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
I'm sorry to hear your RF263BEAESR Refrigerator is noisier than you expected. Samsung's Digital Inverter Compressors are designed to be both quiet and efficient. If the unit isn't leveled properly, this could cause it to sound louder, so I would suggest checking the leveling first. If this doesn't resolve the issue, please contact Samsung's Support Team through this link: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge. Wife loves it.
on January 23, 2015
Posted by: amateurfoodie
from Bloomfield Township, MI, USA
Expertise:Expert
Had the fridge for about a year now and it has been a great buy. The only issue we had was the ice maker. Called service 3 times, first 2 tried to fox it over the phone, 3rd time a service man came out, Replaced some parts so I'm hoping it is fixed. That was only yesterday so we'll have to see. Glad we took out an extended warranty. Other than that we love the machine, great features and works great.
Cons: ice maker gave us problems for several months.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is modern.
on April 16, 2015
Posted by: hockeygramma
from Lake Havasu City, AZ, USA
Expertise:Intermediate
Everything about this new Samsung Refrigerator/Freezer, French Doors leaves us amazed. From the lighting, to the space, to the "sight" of what is there. It's just getting used to the newness; we feel so special with it. Thank you for a quality product like always.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US