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Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
5
Comfortable & Great product for a great price
on November 3, 2012
Posted by: Venkat212qww
Comfortable & Great product for a great price. You won't feel bad for the money spent!!!
Pros: Bright display, Inexpensive, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on April 24, 2015
Posted by: hillside
from maryville tn
nice product only issue is water dispenser should be longer to make it more easy to fill small neck containers
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Refridge!
on January 14, 2014
Posted by: Tamarack35
Expertise:Intermediate
I love this Refridgerator! It has a lot of room in the doors and the shelves, love the pull out freezer also, very easy to get to. I only have one complaint and that is why I only gave it 4 stars, there doesn't seem to be anywhere to place tall bottles like cold opened wine that you can't lay down because the cork might leak. Otherwise its great.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not for a family of Four
on November 1, 2014
Posted by: btcog
At first I thought that was a great buy because the design was nice and spacious. Over a period of three months, the parts started falling apart. Now I have a beautiful fridge from the outside and inside, all the drawers and counters are broken. I have minimal space to place my foods and drinks. This is not a refrigerator for a family of four where it will be loaded with food and drink all the time. Because now, I have an expensive fridge that can't hold my foods and drinks.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Ms. Samsung, HQ, November 13, 2014
I'm sorry to hear about your experience, btcog. I would suggest contacting the Support Team for assistance determining whether the parts that have broken can be replaced under warranty; click here to submit a request: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
super refrigerator
on November 25, 2014
Posted by: bonnieo
from chicago
Expertise:Intermediate
love the look and features. the quality along with price made my decision
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 29, 2014
Posted by: value13man
We love are new 25 cu ft french door Refrigerator, for its features and design .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge!!
on March 21, 2015
Posted by: Truman0826
from Clarksville, TN
Expertise:Intermediate
Great fridge for the price and it offers wonderful space inside! The functionality of this fridge far exceeds the cost! Well worth buying!
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Outstanding fridge with a quiet motor
on November 16, 2016
Posted by: Waynemore
from Rockford, IL, USA
Expertise:Intermediate
We love this new purchase very much. We should have done this sooner!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 6, 2022
Hi Waynemore,
Thank you so much for taking the time to send this! Everyone here at Samsung loves to know that our customers enjoy the products. We're glad that you loved the refrigerator. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!
You may use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF263BEAESG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573086
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you so much for taking the time to send this! Everyone here at Samsung loves to know that our customers enjoy the products. We're glad that you loved the refrigerator. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!
You may use this link for regular maintenance of your refrigerator's lifetime:
https://www.samsung.com/us/support/answer/ANS00079481/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF263BEAESG/AA
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144573086
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US