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Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
5
Do not buy
on August 19, 2020
Posted by: Seth
ice and water running in to fridge issue
do not buy
do not buy
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Restoring white color need more information
on August 22, 2023
Posted by: Alex
Everything is fine, but Im restoring the paint of the fridge since my kids scratches by accident, wi want to know what color # type is? the spec sheet just says white, but theres tons of whites colors... i want to find the correct color. Can you help sharing me that info please? By the way, what rework method do you recomend or what paint do you recommend to do this? i will aapprecciate, good product, thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 26, 2013
Posted by: tecvett
from Birmingham, AL
This product is attractive to the eye. Very easy to use. Love it!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it for the most part
on January 20, 2014
Posted by: Electric001
Expertise:Intermediate
Pro
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Pros: Bright display, Inexpensive, Durable
Cons: loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge!
on April 10, 2014
Posted by: Cichlid
from Chandler, AZ
Expertise:Intermediate
We had to buy a fridge during a move when our old one died. I wasn't sure if I would like the bottom freezer, but it is great and has plenty of room. I also love the drink drawer, it keeps them nice and cold!
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet running
on May 13, 2014
Posted by: Laveenaz
from Laveen, AZ
Expertise:Expert
Excellent refrigerator. Roomy, quiet, has great lighting. Love the overall look.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great refrigerator
on May 17, 2014
Posted by: GOGO123
from Buford, GA, USA
Expertise:Intermediate
I would definitely recommend this product to a friend, I bought it 8 months ago and its performance has been excellent so far.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
ice maker stinks
on May 19, 2014
Posted by: Hairballs
from Fruita, CO, USA
Expertise:Expert
This frig is ok, keeps food at temps desired.
Compressor can be a little noisy but not horrible.
Stainless steel nice but like all stainless hard to keep clean.
My biggest gripe would be the ice maker, it starts to defrost almost right away and you end up with the ice sticking together and having a bad taste. needs to be dumped out every other day if not used.
Pros: Bright display, Durable, nice drawer adjustments
Cons: ice maker
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Camille , Samsung Care, April 15, 2022
Hi Hairballs.
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser
ice form into clumps and taste bad. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing you with these links to guide you on the issue.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice maker makes cloudy, dirty, or clumped ice.
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144409095
^Camille
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser
ice form into clumps and taste bad. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing you with these links to guide you on the issue.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice maker makes cloudy, dirty, or clumped ice.
https://www.samsung.com/us/support/troubleshooting/TSG01001688/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144409095
^Camille
Written by a customer while visiting Samsung US