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Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
5
I love the black stainless
on March 17, 2016
Posted by: Msmuir
from Miamisburg, OH, USA
Expertise:Expert
I love the black stainless finish on my new refrigerator. It is also very nice on the inside, too. It has considerably more space than my previous side by side refrigerator.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best Refrigerator I've ever owned; however...
on March 17, 2016
Posted by: Fretbro6
from Atlanta, GA, USA
Expertise:Intermediate
It moans! It groans! It pops! It hisses! This refrigerator has a presence in my house like no other. It is the loudest refrigerator I've ever heard. It is full of great features and both the fridge and freezer are laid out very well. But it actually makes loud noises
Pros: Realistic color, Bright display, spacious, lots of storage
Cons: noisy
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Noraina, Samsung Care, June 8, 2022
Hello Fretbro6,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as makes loud noises. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579449.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as makes loud noises. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579449.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Very attractive
on March 17, 2016
Posted by: Richardjr
from Tavares, FL, USA
Waited two months for delivery due to backorder. just delivered today 3/17. Smaller than I remember, very little space for an opened wine bottle
Pros: attractive
Cons: doesn't hold as much as you'd think
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this refridgerator
on March 18, 2016
Posted by: Hardygirl
from Lubbock, Texas
Love this fridge.. Very roomy, movable shelves are awesome
Pros: Bright display
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
first french door
on March 18, 2016
Posted by: jmp1963
from Scranton, PA, USA
Expertise:Beginner
This is my first French door refrigerator. I have only had a little less than a month but so far so good. I like that there is easy access to the items you use most. I miss having a specific place to place butter and wish there was a small drawer for lunch meats but I am adjusting to the changes and I believe it will be perfect once I am use to where things fit. it is quite a change from a freeze on top model.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Just received a week ago
on March 18, 2016
Posted by: Jeffri
Looks great. Very quite. Good fit. So far so good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about the 4 piece set
on March 19, 2016
Posted by: Ptsdsupporter
Super roomy. Dies not finger print up. Looks great.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My dream fridge
on March 20, 2016
Posted by: Stacylmo
from Howell, NJ
Expertise:Intermediate
I received this fridge a couple of weeks ago and do not have 1 complaint! Myself and my family LOVE it. Many compartments, extremely spacious, water tastes crisp and is cold! Overall I would highly recommend this fridge to everybody!
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US