 |
Customer Reviews Collected from Samsung US |
Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Average Customer Rating:
3.7
Rating breakdown 1,024 reviews
5 Stars
521
4 Stars
168
3 Stars
48
2 Stars
70
1 Star
217
69%of customers recommend this product.
(
662 out of
961)
Customer Reviews for Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser - Black
Customer Rating
4
FANCY!
on November 26, 2016
Posted by: Gman0987
from Colorado
Expertise:Expert
I've always wanted a modern, feature-laden fridge and I've finally got one! Plenty of refrigerator storage and the freezer is the bomb.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for our needs
on November 27, 2016
Posted by: Ellis2292
I would have given this product a 5 star, but I am having to return it, as it makes an awful popping noise and a slight burnt smell.
Hope my next one doesn't as I sure like it, and don't want to have to return it again!
Hope my next one doesn't as I sure like it, and don't want to have to return it again!
Pros: Bright display, Durable
Cons: popping noise
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality does not meet expectations
on November 27, 2016
Posted by: Ttown2
from Ca
Expertise:Intermediate
Received refrigerator with 2 small dents and minor scratches in plastic around water dispenser. Water dispenser continues to leak. Calling for service help.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 8, 2022
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link:
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144582691
Thank you for choosing Samsung.
^Ross
Your issue is something we can improve with the steps provided in this link:
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144582691
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Product has a great features and design performance.
on November 27, 2016
Posted by: Jumprope
from New Mexico, USA
Expertise:Beginner
[This review was collected as part of a promotion.] Product has a great features and design performance.
Pros: Bright display
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love Love it!!!!!
on December 1, 2016
Posted by: Bumblz
What a beautiful refrigerator!! So sleek and stylish. The black stainless is a perfect addition. You open the doors and EVERYTHING is in plain sight. No more hunting for-or worse yet-forgetting about food items. Love that it is so brightly lit.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous Freezer
on December 1, 2016
Posted by: Lizsd
from Chula Vista, CA, USA
I love that my items in the freezer no longer get freezer burn, even if they are in there a while! The organization is also great.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good product
on December 2, 2016
Posted by: Growup
from Ft. Washington, MD, USA
Expertise:Beginner
I've had my new Samsung refrigerator for about 3 weeks now and I'm trying to get adjusted to it. I am enjoying it but there are two cons I have so far. 1. There is no tray to catch water overflow under the ice/water dispenser so water spills down the front of the frig and on the floor; and 2. The digital display for choosing ice/water is hard to select.
Cons: the digital display for choosing ice/water is hard
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My refrigerator
on December 5, 2016
Posted by: Momtoall
from Dallas, GA, USA
Expertise:Beginner
Love my new refrigerator only thing is I wish it had a place for eggs. Other than that great room inside love the lock on the outside dispenser because I have a three year old son that loves to push the buttons... The freezer has lots of room......
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US