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Customer Reviews Collected from geappliances.com |
GE - Caf 1.7 Cu. Ft. Convection Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
4
Rating breakdown 321 reviews
5 Stars
168
4 Stars
65
3 Stars
33
2 Stars
20
1 Star
35
72%of customers recommend this product.
(
222 out of
308)
Customer Reviews for GE - Caf 1.7 Cu. Ft. Convection Over-the-Range Microwave - Stainless Steel
Customer Rating
2
GE Cafe Microwave with Convection Oven
on October 2, 2017
Posted by: Longtime GE Customer
So far, the microwave has performed ok, but the stainless steel finish looks cheap and the inside of the microwave is hard to clean. The clock doesn't continually display which I don't like since that is the clock I relied on in my kitchen. I also am not particularly fond of the knob control, only sets in 15 second increments. Had an older model of this cafe microwave that looked much nicer and I liked it much better until it stopped working after only 6 years. Overall, disappointed in GE quality, have always purchased GE, but may need to rethink that for future purchases.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGE, GE Appliances , October 5, 2017
Hello,
Thank you for taking the time to write a review on your new microwave. We regret you are not pleased with the unit. While hearing negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative that will help us improve our products.
Your comments are important to us and we have forwarded your suggestions to our product design division.
Thank you for taking the time to write a review on your new microwave. We regret you are not pleased with the unit. While hearing negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative that will help us improve our products.
Your comments are important to us and we have forwarded your suggestions to our product design division.
Written by a customer while visiting geappliances.com
Customer Rating
5
Handle Problem
on July 1, 2013
Posted by: SanBrunoJoe
from San Bruno, CA, USA
[This review was collected as part of a promotion.] Apparently GE had complaints about the handle on microwaves getting hot because of heat from the range. They replaced the handle in this model with a non-metal tube with a foil covering. Soon the foil covering started to peel from the heat from the range. I noticed that other users had the same problem. We were concerned that the foil material would drop into the food on the range. I contacted GE. They sent me a metal handle that matched the rest of the Café line. GE serviceman installed the handle. I was impressed that they solved the problem rather than sending out another of the bad handles. I would recommend this microwave.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks beautiful
on August 19, 2013
Posted by: Vale
from michigan
We are happy with the microwave, it looks great, works wonderful. Two small things,1) the lowest amount of cook time I can find is 15 seconds and I haven't been able to figure out how to cook for only 10 seconds to warm up a small bowl of dog food, 15 seconds gets the food too hot. 2) it takes 4 steps to cook the food, hit time, turn dial to set amount of time, press in dial to set the amount, then hit start.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Overpriced. Faulty Design
on September 27, 2013
Posted by: PJGnyc
from Janesville, WI
This was an absolute mistake. On my second one of these, as I thought the first problem (less than two years installed) was a fluke. After about 5 months of using it, the touchpad that controls ALL functions (except the light and turning on the vent) stopped functioning proprerly. (do an internet search, it apparently happens to A LOT of people). I replaced it with the same model, and guess what? Less than two months, and the touchpad stops working. Repair folks say it is a function of the machine not being able to withstand the stove top heat from the oven below, said he has to do a lot of these repairs... Thankfully, we had the store's extended service warranty, otherwise we were out of luck with GE. DO NOT BUY THIS PRODUCT.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Design issues
on August 15, 2015
Posted by: SWTee
from Los Angeles, CA, United States
Overall fairly good microwave with some design flaw issues. Oil from exhaust fan accumulates through the upper registers and your seats down on the inside of the front panel behind the front door. Upper facia panel plastic tabs breaks easily whenever removing to clean excess oil from vent.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to use
on January 31, 2016
Posted by: Zedda
Does its job well. But the material on the handle is cracking and peeling off so the microwave doesn't look nice in the kitchen. Also the filters in the vents are tough to clean thoroughly. We ended up buying new ones online bc I couldn't find any GE replacements.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Handle
on February 28, 2016
Posted by: Chip s
from Ohio, United States
Purchase Cafe microwave to replace one that was 5 years old. We have a Cafe range so we wanted it to match. The old Cafe microwave had a stainless steel handle. This one does not and melts way from the heat off the stove. GE replaced the handle once and now the same thing is happening again. GE, please fix this problem or stop selling this microwave.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Brenda at GE, GE Appliances, March 2, 2016
Hello Chip,
I'm very sorry you are experiencing this issue with the handle on your microwave. This is not what we would expect. Please take a moment to email us these details for review at eresponse@ge.com
We will be happy to look into this for you.
I'm very sorry you are experiencing this issue with the handle on your microwave. This is not what we would expect. Please take a moment to email us these details for review at eresponse@ge.com
We will be happy to look into this for you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Handle
on May 7, 2016
Posted by: Petebmp
from Minneapolis, MN, United States
Handle is made out of plastic. Big disappointment for microwave that costs this much.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
2
Written by a customer while visiting geappliances.com