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Customer Reviews Collected from geappliances.com |
GE - Caf 1.7 Cu. Ft. Convection Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
4
Rating breakdown 321 reviews
5 Stars
168
4 Stars
65
3 Stars
33
2 Stars
20
1 Star
35
72%of customers recommend this product.
(
222 out of
308)
Customer Reviews for GE - Caf 1.7 Cu. Ft. Convection Over-the-Range Microwave - Stainless Steel
Customer Rating
5
Perfect Microwave!
on December 17, 2020
Posted by: TJuckett
from Queensbury, NY
Love this microwave. It is our second one of the same model.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
I'm confused. Why doesn't it show the time?
on January 27, 2021
Posted by: Roseann625
from Collinsville Illinois
It can do two things at once. It's like an extra hand.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage
on March 7, 2021
Posted by: Lg lover
Plastic handles peeling off,
Stopped working after 3 years
Waste of money
Stopped working after 3 years
Waste of money
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 8, 2021
Hi Lg lover - We're deeply sorry for your microwave situation and know how this must be frustrating for you. If you would like us to look into this further, you are welcome to reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your microwave. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your microwave. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Everything Done Well
on April 15, 2021
Posted by: notimetalose
from western Washington
This model is loaded with features and does all of them all well. Convection and combi features really impress and vastly increase mealtime options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Stopped Working at 9 yrs
on April 23, 2021
Posted by: tazsmama97
from Sacramento, CA
This microwave was a replacement for a GE that failed at 3 yrs. GE told me that the expected life of their products is 5 yrs, which was disappointing that they don't have high standards on the quality and durability of their products. I guess I should be "thankful" I got extra years on a pricey product. the handle never had issues like other reviews but the venting has always been underwhelming and the washable metal filters are a poor design. The light bulbs are outrageous priced, too. Their customer service was good back then but I am moving on to another brand.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 4, 2021
Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and that you have not been pleased with the venting capabilities and metal filters. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We have passed your comments along to our microwave design and development team for future improvement. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Microwave
on December 28, 2019
Posted by: njjosh
from Harrison Twp., MInjjosh
Love the cafe style as our old one was a cafe'. As well as the convection oven. Now if only we can get the clock to stay on like our old one. Will need to request manual. Wish a manual came with the product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok
on June 22, 2021
Posted by: Kdc11
from Lake Elsinore CA
It gets dirty too easily and the silver/platinum plastic wrap comes off after so many cleanings. Other than that it work well
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 23, 2021
Hi there,
Thank you so much for taking the time to review your microwave. We're so sorry to hear that the plastic wrap is coming off and can understand how annoying that must be. We'll be sure to pass this information to our product team for future developments. Have a great day! Mike@GEA
Thank you so much for taking the time to review your microwave. We're so sorry to hear that the plastic wrap is coming off and can understand how annoying that must be. We'll be sure to pass this information to our product team for future developments. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Magnetron issue
on October 21, 2021
Posted by: MiMitoThree
from Alabama
This will be the second time in 5 years I have had to have the magnetron replaced in my GE Cafe convection microwave oven. I think they just don’t make anything to last for years anymore. As a major retail company, I wish they would guarantee their products to last. If they can’t make a product with a guarantee promise, that says to me, the company doesn’t believe in their product(s). It’s a shame I could’ve spent less money on a fleet of appliances and probably wouldn’t have the repair issues associated with GE Cafe appliances I bought. It’s just my opinion…there are many options and opinions, this is mine.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 22, 2021
Hello, thank you for your review. We are very sorry that your microwave has required repairs over the course of its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience and frustration this may have caused. If you have any further questions or concerns, please feel free to contact us any time as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com