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Customer Reviews Collected from Samsung US |
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
Average Customer Rating:
4.3
Rating breakdown 36 reviews
5 Stars
23
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
2
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black
Customer Rating
4
Water System/Door/Paint
on September 12, 2017
Posted by: Ellabellaswella
from Los Angeles, CA, USA
The Water System: Have run the water through 1st and tossed. Still cannot drink. Any ideas? The Rt door is not flush at the top with the left door. Very light vertical scratches on front door. The freezer door handle came off when I opened. I did fix myself.
Pros: Bright display, Realistic color, Inexpensive, Built-in speakers, great crispers
Cons: door problems
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
SLOW Ice Output
on May 4, 2019
Posted by: anniemae35
from Chicago, IL
Expertise:Expert
This is a nice roomy refrigerator, but the ice is extremely slow coming out of the shoot! I can stand for 1/2 minute just waiting for my cup to fill with ice. If you need ice for a party or to place in a bucket, it will take a couple of minutes. I’m a huge ice lover and this just doesn’t fit the bill for me! I have to keep it now, but buyer beware if you use a lot of ice. It’s very frustrating!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, May 6, 2019
I definitely understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
3
SLOW Ice Output
on May 4, 2019
Posted by: anniemae35
from Chicago, IL
Expertise:Expert
This is a nice roomy refrigerator, but the ice is extremely slow coming out of the shoot! I can stand for 1/2 minute just waiting for my cup to fill with ice. If you need ice for a party or to place in a bucket, it will take a couple of minutes. I’m a huge ice lover and this just doesn’t fit the bill for me! I have to keep it now, but buyer beware if you use a lot of ice. It’s very frustrating!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, May 6, 2019
I definitely understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Lemon from the word go.
on May 4, 2020
Posted by: MrsBoothroyd
completely baffled by all the positive reviews. first the water dispenser stopped, then the ice maker, and now it will not stay cold. total lemon.
never again, samsung.
never again, samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Ty, Samsung Cares, September 25, 2020
Hello! If you would like to have service to resolve this issue, please use the following link. (https://www.samsung.com/us/support/service/locations/) We appreciate you taking the time to share your experience. ^Ty
Written by a customer while visiting Samsung US