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Customer Reviews Collected from Samsung US |
Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
3.7
Rating breakdown 953 reviews
5 Stars
485
4 Stars
161
3 Stars
44
2 Stars
61
1 Star
202
69%of customers recommend this product.
(
620 out of
894)
Customer Reviews for Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
3
Buyer Beware
on November 12, 2020
Posted by: Sleepless in Tennessee
from Lebanon, TN
[This review was collected as part of a promotion.] Beautiful refrigerator, works fine. Annoyingly loud. This is a manufacturing defect of which Samsung is aware. I’m not certain it can be successfully fixed by a certified repair person. I did not discover this issue until it was out of warranty. I’m very disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Pat, Samsung Care, November 20, 2020
We sincerely apologize for the inconvenience this has caused. We try to meet all of our customers' expectations in quality and services and we strive off our customers' feedback in order to reach those expectations. Unfortunately, we fell short this time and hope to get a chance to redeem ourselves with you in the future. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
4
Worked great for many years
on November 12, 2020
Posted by: Urahman2
from kansas city, MO
[This review was collected as part of a promotion.] Was an excellent refrigerator,
Spacious, fingerprint resistant metallic finish.
Worked very well. Died a couple of months ago
Spacious, fingerprint resistant metallic finish.
Worked very well. Died a couple of months ago
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful refrigerator!
on November 12, 2020
Posted by: Love my new refrigerator
from Dallas tx
[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago ans i completely love it!!!! Its beautiful and spacious.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on November 12, 2020
Posted by: Hungry2
from Longview,Tx
[This review was collected as part of a promotion.] I bought this 7 months ago and, haven't had any problems. It's a great and reliable refrigerator.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
BEAUTIFUL, EFFICIENT, BUT TROUBLESOME AT TIMES
on November 12, 2020
Posted by: Texas
from Los Angeles
[This review was collected as part of a promotion.] I purchased this fridge a few years ago. Overall it is beautfiul, well built, and spacious on the inside. The water dispenser delivers a somehwat slow, but always perfectly chilled, stream of purified water. The filters are just a little pricy but well worth their cost in my opinion. The taste of the water is excellent.
I have struggled quite a bit with the ice maker. Lots of trouble shooting involved with small plastic parts that could possibly break whilst trying to access the ice maker itself.
Overall I reccomend this fridge if you consider yourself a patient person. My entire household is comprised of Samsung products. I am very loyal to this brand and I believe you should be as well!
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great party refrigerator
on November 17, 2020
Posted by: Zee B
from Miami, FL
[This review was collected as part of a promotion.] Very specious and flexible to hold large items like kegs and party trays.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ice Maker Constantly Freezes Up
on November 25, 2020
Posted by: RscottJ
the icemaker continually ices up. this creates a wedge of frozen cubes which prevents the ice from falling into the dispenser and consequently making more ice. i regularly have to use a knife to break up the ice jam. am now resorting to manually defrosting the unit with a blow-dryer.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with product
on January 1, 2021
Posted by: Bena
from Middleburg Hts, Ohio
i’ve had the fridge for 2 years and have had no issues. only recommendation would be a smaller ice maker. i love the versitility of the shelves snd the drawer. very happy with the performance!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US