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Customer Reviews Collected from Samsung US |
Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
3.7
Rating breakdown 953 reviews
5 Stars
485
4 Stars
161
3 Stars
44
2 Stars
61
1 Star
202
69%of customers recommend this product.
(
620 out of
894)
Customer Reviews for Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
We love our new Samsung refrigerator. Especially the quite and replenishment of ice.
on October 22, 2015
Posted by: Yacovmord
from Richmond, Texas
Expertise:Intermediate
Looks great with dark sides. Blends in well to our cabinets.
The 3 doors work very smoothly.
The nickel coated finish blends in well with our modern kitchens.
Shelves and ice maker are designed technically well.
Ice makers is fast and quite.
The large slide out freezer is Hugh and very easy to move in and out.
The size of the unit, fits very well into the opening of our kitchen.
We also purchased Samsung washer and dryer.
They also are excellent and have all the latest features.
We just moved into our new home and the Samsun appliances
Fit in beautifully.
All our Samsung products. Three flat screen tv's. Washer and dryer.
And refrigerator are extremely high quality.
The 3 doors work very smoothly.
The nickel coated finish blends in well with our modern kitchens.
Shelves and ice maker are designed technically well.
Ice makers is fast and quite.
The large slide out freezer is Hugh and very easy to move in and out.
The size of the unit, fits very well into the opening of our kitchen.
We also purchased Samsung washer and dryer.
They also are excellent and have all the latest features.
We just moved into our new home and the Samsun appliances
Fit in beautifully.
All our Samsung products. Three flat screen tv's. Washer and dryer.
And refrigerator are extremely high quality.
Pros: Inexpensive, Bright display, Durable, Lightweight
Cons: none to add.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied so far.
on November 5, 2015
Posted by: Blue324
Expertise:Intermediate
Very satisfied so far. Unit is quite and has many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bought for the Samsung name
on November 16, 2015
Posted by: ToP7
from South Carolina
We bought this same model less than two years ago. Ice maker has been repair once for leaking into the fridge. Is now not making but a couple of dumps of ice each day, freezing up, and another service call. Less than impressed.
Pros: reasonable features
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy ROSSINI, Customer Care, June 17, 2022
Hi ToP7,
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience ice maker issues with our appliances, especially if the leaks on the refrigerator.
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking out these links to identify the
issues with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For leaking fridge, here's the best link for you.
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Incase you encounter an error on your refrigerator, here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you need to reset your refrigerator, here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:1144610052
^^Ross
Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator.
We understand that it is sometimes uncomfortable to experience ice maker issues with our appliances, especially if the leaks on the refrigerator.
We apologize and we will surely notate your feedback about this matter for better products in the future.
I highly recommend checking out these links to identify the
issues with your ice maker and basic troubleshooting needed:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For leaking fridge, here's the best link for you.
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Incase you encounter an error on your refrigerator, here's a link for your reference.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
In the event you need to reset your refrigerator, here's a link for you.
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
We look forward to doing business with you again. Have a great day!
Reference number:1144610052
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on November 26, 2015
Posted by: Chivo
from Texas, USA
Expertise:Intermediate
Best Ref. I'v ever had love it. And also like the color
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good refrigerator with convenient design
on November 28, 2015
Posted by: SenseU
from Westfield, IN
Expertise:Expert
Very good refrigerator with convenient design, basic features are easy to learn and advanced ones are available by just reading documentation or visiting the website
Pros: Durable, spacious
Cons: none so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SLEEK FEATURE
on December 19, 2015
Posted by: deb0421
from Sacramento, CA, USA
Expertise:Beginner
I really like how sleek and elegant looking this refrigerator is! I was so excited to receive this. now I have perfect space for my rectangular cakes!!!
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on December 26, 2015
Posted by: myfrigde
from Hialeah Gardens, Fl
Expertise:Intermediate
Have had my French Door refrigerator for a year now and it is great. I would highly recommend it.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Replacing a Samsung Refrigerator
on December 31, 2015
Posted by: Pickyconsumer74
We like to stick with the Samsung name because they have stood behind their products. Our 4 year old Samsung refrig failed but was covered by the warrantee. Space was important. The new refrig was 2 cu feet smaller that the old but seems to have just as much space because of the way the inside is configured. More import is that the outside measurements were about the same as the old one, so it fit in our limited space. It is magnetic on the outside which was important to me. The finish is easy to keep clean and blends with the rest of the stainless appliances in our kitchen.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US