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Customer Reviews Collected from Samsung US |
Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
3.7
Rating breakdown 953 reviews
5 Stars
485
4 Stars
161
3 Stars
44
2 Stars
61
1 Star
202
69%of customers recommend this product.
(
620 out of
894)
Customer Reviews for Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Do not buy
on August 19, 2020
Posted by: Seth
ice and water running in to fridge issue
do not buy
do not buy
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Restoring white color need more information
on August 22, 2023
Posted by: Alex
Everything is fine, but Im restoring the paint of the fridge since my kids scratches by accident, wi want to know what color # type is? the spec sheet just says white, but theres tons of whites colors... i want to find the correct color. Can you help sharing me that info please? By the way, what rework method do you recomend or what paint do you recommend to do this? i will aapprecciate, good product, thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
freezer area not like
on April 14, 2013
Posted by: clientpr
I live in Puerto Rico and not whether the climate is related but the freezer area makes a lot of frost in food and some areas of this. otherwise I'm pleased with how spacious it is. Another problem is the difficulty freezer clean inside.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Noraina, Samsung Care, June 8, 2022
Hello clientpr,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as the freezer area makes a lot of frost and the freezer is difficult to clean inside. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ to guide you on the issue. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this https://www.samsung.com/us/support/answer/ANS00079481/ for tips on how to keep your refrigerator clean.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144580289.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as the freezer area makes a lot of frost and the freezer is difficult to clean inside. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ to guide you on the issue. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this https://www.samsung.com/us/support/answer/ANS00079481/ for tips on how to keep your refrigerator clean.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144580289.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
I like it for the most part
on January 20, 2014
Posted by: Electric001
Expertise:Intermediate
Pro
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Pros: Bright display, Inexpensive, Durable
Cons: loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge!
on April 10, 2014
Posted by: Cichlid
from Chandler, AZ
Expertise:Intermediate
We had to buy a fridge during a move when our old one died. I wasn't sure if I would like the bottom freezer, but it is great and has plenty of room. I also love the drink drawer, it keeps them nice and cold!
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great refrigerator
on May 17, 2014
Posted by: GOGO123
from Buford, GA, USA
Expertise:Intermediate
I would definitely recommend this product to a friend, I bought it 8 months ago and its performance has been excellent so far.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another Samsung Winner!
on May 19, 2014
Posted by: KyCindy
We bought this french door refrigerator on a whim and I am loving it! I hated the constant avalanche of frozen food that used to occur every time we opened our old side-by-side freezer. The french drawer freezer is so much better. I can see everything without moving things around plus it holds slightly more than our old one. The ice in the door is a little slow to dispense but it does NOT malfunction (auger clogging up with clusters of ice) either so I appreciate the trade-off. The temps seem to be consistent, it's spacious and sleekly designed.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of room, Looks great, love 3 doors the brand has many great products.
on May 19, 2014
Posted by: sax1023
from Gibsonton, FL, USA
Expertise:Intermediate
I like everything about this Samsung refrigerator. Ruin great, cools my food properly. Lot of room. You can get water filtered ,cubes, crushed ice on the door. Freezer compartment big and easy to remove food from it. I have a white one it matches my décor. I have called on questions and there is always someone with the right answers. What's not to like about a good product.
Pros: Bright display, Inexpensive, Realistic color, temp. adjustment easy to do, easy to move
Cons: i wish ice cubes were clear instead frosty
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US