 |
Customer Reviews Collected from Samsung US |
Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
3.7
Rating breakdown 953 reviews
5 Stars
485
4 Stars
161
3 Stars
44
2 Stars
61
1 Star
202
69%of customers recommend this product.
(
620 out of
894)
Customer Reviews for Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
5
Great Product
on January 15, 2017
Posted by: Mike525
from New Bern, NC, USA
Expertise:Expert
Well made and efficient. Great value for the money.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on January 17, 2017
Posted by: SweetPea33
from Charlotte, NC
Expertise:Expert
Love this fridge! It has so much more room my last fridge and the design makes it much easier to find what I'm looking for. Would definitely recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Ice Maker
on January 19, 2017
Posted by: tdimas
Expertise:Intermediate
The ice maker on this model is very loud and the water dispenser drips after use.
Pros: looks sleek
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Camille , Samsung Care, April 11, 2022
Hi tdimas.
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser ice maker making loud noise and water dispenser leaking. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/#:~:text=The%20noise%20is%20caused%20by,recommend%20service%20for%20this%20issue.
Also, I have included some videos to watch and assist you with the issue you had with ice maker noise and water dispenser leaking.
How to fix your refrigerator's water dispenser | Samsung US
https://www.youtube.com/watch?v=XR86_O-ZfFA
What noises a refrigerator makes and why | Samsung US
https://www.youtube.com/watch?v=cain2xjBCQE
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392264
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser ice maker making loud noise and water dispenser leaking. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing this link to guide you on the issue.
Water leaks in a Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/#:~:text=The%20noise%20is%20caused%20by,recommend%20service%20for%20this%20issue.
Also, I have included some videos to watch and assist you with the issue you had with ice maker noise and water dispenser leaking.
How to fix your refrigerator's water dispenser | Samsung US
https://www.youtube.com/watch?v=XR86_O-ZfFA
What noises a refrigerator makes and why | Samsung US
https://www.youtube.com/watch?v=cain2xjBCQE
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392264
Written by a customer while visiting Samsung US
Customer Rating
4
Looks great!
on January 20, 2017
Posted by: Nishabetrue
from Sacramento, CA
Expertise:Beginner
I love the fact that I can lock the ice dispenser, otherwise we'd have ice everywhere. It's well made.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
great unit if you get a running one
on January 21, 2017
Posted by: thissux
from spokane wa
Expertise:Intermediate
This product is good if you get one that works. I got one delivered on Dec 23 for a Christmas gift
and did not work at all. Finally just got a new one Jan 12.
and did not work at all. Finally just got a new one Jan 12.
Pros: Bright display
Cons: Did not meet expectations
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and much space
on January 24, 2017
Posted by: Terry56
from Hartland, WI 53029, USA
Expertise:Intermediate
Samsung has placed the temp "bump" that is normally inside the refrigerator
"up" and on the outside. This allows for more inside space.
"up" and on the outside. This allows for more inside space.
Pros: Bright display, Realistic color, usable space
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product is great!!
on January 26, 2017
Posted by: minalee2017
from Virginia, USA
Expertise:Beginner
i like this item because this is black stainless steel. you dont have worry about finger prints.
also space is really huge specially ice machine.
price is great. !!
also space is really huge specially ice machine.
price is great. !!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and spaceous
on January 28, 2017
Posted by: Bryantd7722
from Chicago, IL
Expertise:Beginner
This refrigerator is beautiful and very modern with a very classy look I would highly recommended if you are looking to buy a new fridge get this one
Pros: Bright display, Durable
Cons: at first the water drips from the dispenser
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US