 |
Customer Reviews Collected from Samsung US |
Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Average Customer Rating:
3.7
Rating breakdown 953 reviews
5 Stars
485
4 Stars
161
3 Stars
44
2 Stars
61
1 Star
202
69%of customers recommend this product.
(
620 out of
894)
Customer Reviews for Samsung - 24.6 Cu. Ft. French Door Refrigerator - White
Customer Rating
2
Not satisfied with performance
on January 28, 2017
Posted by: Vinniaua
from Aruba
Expertise:Intermediate
I was so happy whne I bought this fridge 4 years ago for style features and besr lowest energy consumption but after 2 years ice maker problems it would be freeze that need to open ice drawer and knock ice in it. Last year been getting errors codes various sensors were changesd and last powerboard. Imagine all the money was spent on parts and repair and amount ago start making noise evaporator freezes and causes noise what I do kniw off id turn it off at night beforegoing to bed so will help with defrosting
A fridge has a life span of 10 yearsor more and now have to invest in a new fridge to avoid further spending on repair :-(
A fridge has a life span of 10 yearsor more and now have to invest in a new fridge to avoid further spending on repair :-(
Pros: style
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Melardo, Samsung Care, August 10, 2022
Hi Vinniaua!
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your purchase with Samsung Refrigerator does not meet your expectations. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Ice Maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You may also refer to this link about "Samsung Refrigerator Error Codes": https://www.samsung.com/us/support/troubleshooting/TSG01003409/.
I also recommend this link about "Understand the Noises coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144784624
Have a great day.
Melardo
Thank you for reaching out to us. I sincerely apologize for the inconvenience if your purchase with Samsung Refrigerator does not meet your expectations. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to "Ice Maker is not Working": https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You may also refer to this link about "Samsung Refrigerator Error Codes": https://www.samsung.com/us/support/troubleshooting/TSG01003409/.
I also recommend this link about "Understand the Noises coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144784624
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
Fridge
on January 31, 2017
Posted by: MrZed
from Omaha, NE, USA
Expertise:Intermediate
This is a really nice refrigerator. I love the bottom freezer design because you can get larger sizes of products In it as I could not is the previous one. Has lots of room and the water filter is much easier to get to and change. Many nice features on this one.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Yes
on February 1, 2017
Posted by: Countrygirl67008
Awesome product, that is why we bought other appliances in this brand
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very nice and has a very nice finish
on February 1, 2017
Posted by: Fatboy04
from Elkmont,Al
Expertise:Intermediate
I am really satisfied with this product and i am really enjoying all the room it has
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great [product for the price
on February 3, 2017
Posted by: jwcking
from Estero, FL, USA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the refrigerator with one exception - the ice maker - is a little noisy when it drops the ice into the ice bin and it sounds like it makes one cube at a time. Could also be much quicker making ice but other than that it is fine.
Pros: Bright display, Realistic color, Inexpensive
Cons: ice maker
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Refrigerator it has awesome features
on February 6, 2017
Posted by: Romanymarisela
from Kansas
Expertise:Intermediate
We love the space in our new refrigerator, the water/ice dispencer works really good and the ice maker has a lot of space and its very quick to be full over all its marvelous
Pros: Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great space!
on February 7, 2017
Posted by: GeminiTwin
from Woodstock, GA
Expertise:Expert
Plenty of room for everything without being to big for a small kitchen. And not hard to understand the settings. Also have a dishwasher by Samasung. Just as great.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This refrigerator has the best support for keeping everything separated.
on February 10, 2017
Posted by: 469tfs
from Florida, USA
Expertise:Expert
Everything in the frig and freezer can be seen without moving other things out of the way. Plenty of usable room without crowding.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US