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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Top of its class in features and design
on May 6, 2015
Posted by: lb55lovestobake
from texas
Expertise:Expert
I love the functionality of this product and have received many complements on it.
Pros: beautiful design, led lighting is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very useable.
on May 26, 2015
Posted by: BUddddie
from Baton Rouge, la
Expertise:Intermediate
Excellent storage for everyday use. Has many areas that both small and large objects can be stored. Many people just want to look inside.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still new, but loving it!
on June 3, 2015
Posted by: kajr
from nj
Expertise:Expert
Remodeled our kitchen with all new appliances. Loved the features of this refrigerator and still have not taken advantage of all them. Still learning about all about everything it does. So far, so good.
Pros: Bright display, roomy
Cons: exterior human smudges
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 2, 2015
Posted by: stacy51
Expertise:Expert
this Frig is huge and well designed. Easy to clean I love it.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ok Fridge
on August 20, 2015
Posted by: RaiderBecky
from San Antonio, TX, USA
Expertise:Expert
I have always had a refrigerator with the freezer on the bottom and love them. However, because the ice maker on this particular model is so big, it takes up a lot of actual refrigerator space. The fridge does not come with what I would consider standard items, i.e., egg holder, ice bin in freezer. It is pretty much a plain vanilla model. It works well but I would expect that from any other similar model. I was disappointed.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy Chrystel, Samsung Care, August 11, 2022
Hi RaiderBecky,
Thank you for sending your feedback. We are saddened to know that the product didn't meet your expectations, as there is inadequate space to stack food items properly. I completely understand how important it is for you to fully utilize your Samsung Refrigerator. This is not the experience we want you to have. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly visit this link for some Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may also watch our youtube video for more helpful tips:
https://www.youtube.com/watch?v=pN8js9mZrXI
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only.
Ten (10) years of Parts and Five (5) years of Labor on Digital Inverter Compressor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144790380
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
I love it and hate it
on August 31, 2015
Posted by: Anonymous
from Memphis, TN, USA
Expertise:Beginner
It is a nice fridge, I, ve wanted stainless steel for along time. I feel that there should be a smudge proof finish on all these refridgerators. When you have kids, it's hard to keep it looking nice. I still don't know how to adjust the temperature and the user manuel dosen't explains things well.
Pros: Bright display, Durable
Cons: Did not meet expectations, stainless steel smudges to much
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my refrigerator!
on October 5, 2015
Posted by: nylorac
from allendale nj
Expertise:Expert
Each day when I go into my refrigerator , open the door and look inside , I say, " I love my refrigerator!" The design is perfect for my needs. Special things like the clear shelves, the collapable shelves, the magic door on the front that is large enough to hold milk containers liquor bottles etc. , and especially the narrow drawer that opens to store plates or salads and desserts made ahead of time for company. I can see everything when I open the double doors! The freezer beneath is just right with an additional drawer above that pulls out. I Love my refrigerator. Oh, and did I mention the wonderful ice maker on the outside door and the thermostat ? I love my refrigerator!! The stainless steel exterior wipes clean... However a big helpful hint is a little lemon oil on a paper towel to wipe down streaks to make it look like new every day.
Pros: Bright display
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Remodeling kitchen to accommodate fridge before it arrives
on November 22, 2015
Posted by: USMCHARLEYFAMILY
from Texas
Expertise:Intermediate
A bit premature for me to write a review. But, we did fall in love with this fridge at the showroom. So much that we are remodeling our kitchen just so we can accommodate this fridge.
I will be sure to leave a detailed review after we've had a chance to use it for a while. I appreciate the other reviews and found the responses from the Samsung reps to be very helpful as we transition the the new fridge.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US