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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
beautiful refrigerator
on November 26, 2015
Posted by: MFDTF
from Twinsburg, OH, USA
Expertise:Beginner
the refrigerator looks great. I t makes nice ice cubes. It is pretty cold in the freezer.
Pros: Bright display
Cons: leaves smudges on doors
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best
on November 27, 2015
Posted by: dolcevino
from fla
Expertise:Intermediate
very quiet and door in door feature is a plus able to retrieve drinks without losing to much cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buy
on November 30, 2015
Posted by: refrigeratorbuyer4ever
I love the new refrigerator its so easy to find things now!
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Just what I wanted
on December 8, 2015
Posted by: Devonia58
from Houston, TX, USA
Expertise:Intermediate
I was worried that the extra capacity and depth of my new Samsung French Door Refrigerator would be too large for my space, but the outstanding engineering and design make it fit like a glove and appear to blend perfectly with my kitchen.
Pros: Durable, ergonomic
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a lot of room
on December 9, 2015
Posted by: INSanDiego
from San Diego, CA, USA
Expertise:Beginner
The refrigerator has a lot of storage space on the shelves. It would be nice to have wider shelves on the left hand side door. I have to put some of my larger condiments inside the fridge instead of on the door. Overall, the refrigerator has met our needs. The storage space in the freezer is plentiful and I like the door in door feature. The displays are easy to read and understand.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Refrigerator
on December 11, 2015
Posted by: dogpound
from Channahon, IL, USA
Expertise:Intermediate
The only recommendation i have is to use a colored covering on your products. It's very difficult to manage the clear coating on a stainless steel appliance.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Sure
on December 14, 2015
Posted by: delraypg3
from NJ
Expertise:Intermediate
Trying to get used to new fridge.
Am disappointed at noise level when running. I think its too loud.
Am disappointed at noise level when running. I think its too loud.
Pros: Bright display
Cons: Did not meet expectations
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Camille , Samsung Care, April 13, 2022
Hi delraypg3.
Thank you for reaching out regarding your 28 cu. ft. French Door Refrigerator with CoolSelect Pantry™ in Stainless Steel noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144400802
^Camille
Thank you for reaching out regarding your 28 cu. ft. French Door Refrigerator with CoolSelect Pantry™ in Stainless Steel noise. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144400802
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
nice
on December 14, 2015
Posted by: rtwrtwrtw
Expertise:Intermediate
works great nice design i don't what else to say again
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US