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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Great Unit
on January 13, 2016
Posted by: Retired1111111111111111
Expertise:Expert
We've only had this unit installed for about 2 weeks. We are very happy with it. We are still playing with the shelves to make it fit our needs as everybody's needs are different.
Pros: Bright display
Cons: nothing yet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I just love, love this refrigerator... It has great features.
on January 13, 2016
Posted by: Marsha928
from Philadelphia, PA, USA
Expertise:Intermediate
Just wonderful...So glad we purchased it. It has so many features that make my life easier.
Pros: Inexpensive, Realistic color, Bright display, Durable, great cool down feature
Cons: nothing i didn't like about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Our New Fridge is SAWEEEET
on January 16, 2016
Posted by: Temphousehusband
from DFW, TX
Expertise:Intermediate
Great design, excellent storage options. Exceeds our expectations.
Pros: Bright display, great design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I am unsure about this product
on January 16, 2016
Posted by: pleasenonickname
from New Jersey, USA
Expertise:Expert
This is my second fridge in three months. First one purchased Oct. 3rd, and compressor died Jan. 4th. PC Richards delivered this one Jan. 14th. Today is Jan.16., so far so good.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 12, 2022
Hi There,
Thank you for reaching out. We are saddened about your recent experience with your Samsung refrigerator, as the compressor died with your previous purchase. We appreciate that you are satisfied with the replacement. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Kindly visit the User's Manual from pages 18-20 on how to Operate your French Door Refrigerator properly:
https://downloadcenter.samsung.com/content/UM/201904/20190418154924614/DA68-02953A-13-190308.pdf
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HFEDBSR/AA
One (1) year Parts and Labor on Refrigerator
Five (5) years Parts and Labor on sealed Refrigeration system only.
Ten (10) years of Parts and Five (5) years of Labor on Digital Inverter Compressor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144792666
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
This Amazing Product Is Over The Top.
on January 16, 2016
Posted by: cajunman
Expertise:Beginner
This Refrigerator is over the top.Well worth it...
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the Showcase door
on January 17, 2016
Posted by: Whatshakin
The Showcase door makes it easy to get to frequently used items without opening the main door and wasting energy. Freezer is huge and gives easy access.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Design
on January 24, 2016
Posted by: skbrewer
Expertise:Intermediate
We absolutely love our new Samsung French door refrigerator. It is so beautifully and laid out so that now we can see where all of our food is. We look forward to using this one for years to come. Some users said this one made a lot of noise in some reviews, but it does not.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
easy to store food
on January 24, 2016
Posted by: longtime2
from Loxahatchee, FL
Expertise:Expert
I love the design. No more bending over to see what is at the bottom of the refrigerator. Plenty of space.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US