Samsung US Customer Reviews Collected from Samsung US
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product. 
(
432 out of 601
)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4 out of 5
4
Good Refrigerator
on March 24, 2016
Posted by: GadgetGal1
from Delaware, USA
Expertise:Intermediate
This refrigerator is good. I like the flexibility to arrange shelves and the storage on the door. The Ice and water dispenser work well. Plenty of freezer space and easy to access all my stuff. The only drawback is that you have to turn off the water to the refrigerator when replacing the water filter. As this is behind the refrigerator, I can't access it. I have to turn off the water supply to my whole house just to change the filter. This is a big design flaw. Other than that, I love everything about this refrigerator.
Pros: Durable
Cons: difficult to change water filter
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks great
on March 27, 2016
Posted by: Ernies2daughter
from Austin Texas
Much more space than side by side. Coiols very quickly.
Pros: Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Every feature you could possibly want!
on March 29, 2016
Posted by: MCSquared
from Philadelphia, PA, USA
Expertise:Intermediate
My wife and I went on line and to the retailers that carry the popular brands of refrigerators and compared them all. The Samsung model we bought had every feature that we thought was really useful and some useful features we hadn't thought of, and the price was very competitive. When we took delivery we were amazed at how quickly it was installed and how quietly it ran. The usuer's manual was easily followed and in no time at all, we had set up all the features to our likeing. After a month passed, we really like how the shelves and drawers are arranged. It is so easy to retrieve the item you want without having to root around. We couldn't be more satisfied with our new Samsung refrigerator and would urge anyone looking to buy a new refrigerator to make sure they check out the Samsung models.
Pros: quiet, loaded with useful features, convenient layout of shelves and drawers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WOW - Best Fridge Ever!!!!
on April 1, 2016
Posted by: 1FanfromTexas
from Arlington, TX, USA
Expertise:Expert
I love my new Samsung French Door refrigerator as much as I loved my first frost-free fridge. It has so much more usable storage space than a side by side. I thought the door within a door was a very silly feature. My face is very red - I love this feature! My family is always getting drinks out of the fridge - now we open the small door and not the whole door. Having the temps on the door make control of the environment very accurate and easy. Water and ice dispenser is tall for a tall sport drink tumbler. Would recommend a Samsung to anyone.
Pros: Bright display, Durable, fabulous, exceeds expecatioons, lots of easy to use internal space.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
RF28HDEDBSR/AA
on April 5, 2016
Posted by: Ayrton27
from Dallas, TX
Expertise:Intermediate
Amazing Product. Using this product over three weeks. Best purchase so far ever. I own other samsung products as well but this product is really top of the line.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new refrigerator!
on April 8, 2016
Posted by: Char8182
from Santa Ana CA
Expertise:Intermediate
this is a wonderful refrigerator. The features I especially like are the wide fresh crisper, and the ability to be able to see all items in refrigerator much more easily. There is an alarm that will sound if you leave the refrigerator open more than 2 minutes. Wasn't sure I would like the stainless steel model but it cleans up beautifully with olive oil and paper towels.
Pros: Bright display, Durable, led lighting inside the frig
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Roomy and Bright
on April 8, 2016
Posted by: HighDi
from High Point, NC, USA
Expertise:Intermediate
Great refrigerator. It is roomy and very bright inside. Has been performing well so far. The only problem is with the taste of the water and ice (plastic taste still after over a month). Hopefully service can resolve this. There are a couple of design items which are inconvenient. The drawer of the freezer does not slide forward all the way and it is hard to reach the items in the back. This is very inconvenient. Also because of that drawer large pizza boxes are unable to stand up in the bottom area. The CoolSelect Pantry will hold large trays, but because of that both doors must be opened to access that drawer (pro and con). I miss a butter compartment in the door also. Overall very happy with the refrigerator and would recommend.
Pros: Bright display
Cons: freezer drawer design.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
so far great product
on April 11, 2016
Posted by: fivekhigh
Refrigerator is been in use now for 2 months and we have found it to have good features and performance. Have had no issues with ice making or leakage. Seems to hold temperature appropriately. We have been happy with this product and would recommend it. Will follow up over time if any warranty issues develop.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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