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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
LOVE IT!
on July 11, 2016
Posted by: SunBun
from AZ
Really like it and all the features. I think the bottom drawer could come out a little more for better accesses, other than that, we love it.
Cons: bottom drawer access
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Keeps stuff cold
on July 12, 2016
Posted by: Pijtoo
from St. Louis, MO, USA
Performance of cooling and space is fantastic. I don't like that you can't reach in for a handful of ice cubes; you must use the dispenser which takes a bit of time or remove the entire ice bin . Reaching things in the rear of the freezer drawer is difficult because the drawer does not slide out far enough. The most frequently used part of the freezer is the sliding shelf near the top & it slides all the way to the back every time the drawer closes. So getting the most frequently used items means pulling the drawer fully open, pulling the sliding bin fully to the front, then fully closing both as they don't close with just a push & release. With our old one you just opened the door, grabbed it and let the door go: done deal. The shelving inside is excellent, especially the slide-back one and the flip up one allowing for tall items. I like being able to adjust the temperature by desires instead of just "more cold" or "less cold."
Pros: Bright display
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 25, 2022
Hi Pijtoo,
Thank you for your review. We sincerely apologize that your experience with the fridge was less than ideal. We appreciate all concerns that help us understand how to improve our products and services.
Tips for an organized Samsung Refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144839286, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Thank you for your review. We sincerely apologize that your experience with the fridge was less than ideal. We appreciate all concerns that help us understand how to improve our products and services.
Tips for an organized Samsung Refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144839286, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
This fridge is beautiful!
on July 12, 2016
Posted by: antocarlo
from California, USA
Expertise:Intermediate
I am really in love with this buy. The style, the features, the warranty. Everything is right on the money. My wife keeps complimenting me for this buy cause everything works great and there is plenty of ice for this hot summer time we are going through.
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
storage drinks on side door could be better
on July 12, 2016
Posted by: Sidedoorspace
from Las Vegas, NV, USA
Expertise:Beginner
Instead place the bottle drinks on top on the glass shelf, I wish the side shelf design allows me place more bottle waters on the side door---- it helps for the easy access to them.
Pros: Bright display, open space able to see where things are
Cons: Did not meet expectations, side door needs more storage space
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the showcase door
on July 13, 2016
Posted by: Marala
from Santa Clarita, CA, USA
Expertise:Expert
I've been eyeing this fridge for awhile now and I finally bought it. I love that you don't have to open the whole door just to get an item on the door. Has lots more room inside than my old fridge even though they are both the same cubic foot size. I transferred everything from my full old fridge to the new, and I had a whole self empty and half of another shelf. I no longer need to take everything out to get to something in the back. This design is great and everything is right there.
I love this fridge and would recommend it.
I love this fridge and would recommend it.
Pros: Bright display, Durable, Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrigerator Model 28.1 cu ft Black
on July 14, 2016
Posted by: Hsha
Lot of space, overall less noise and nice design to organize.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dana84
on July 15, 2016
Posted by: Dana84
from New York, NY, USA
Expertise:Intermediate
We just purchased this product so it is still very new to our household. So far everything seems great.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
REFRIGERATOR
on July 15, 2016
Posted by: PEPE12P
IM SO HAPPY WITH MY NEW SAMSUNG REFRIGERATOR! :)
IT IS VERY ORGANIZED .
IT IS VERY ORGANIZED .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US