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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Easy access to drinks
on August 13, 2016
Posted by: vicchow
The showoff design allow me to access my cold drink easily and effectively.
The fridge is very energy efficient and great sizing. Good job Samsung.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product
on August 14, 2016
Posted by: Home0wener
from Massachusetts, USA
Replaced my old side by side with this refrigerator, very satisfied with the product. Quick access door is handier than expected. One improvement they could make is to divide the deli draw on the bottom into 2 instead of one large one... you need to open both doors to access the large tray.
Pros: freatures
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very Nice looking & good accessability.
on August 28, 2016
Posted by: Xfile
from Cary, IL, USA
Expertise:Intermediate
We have had French door refrigerators before, although not the lower freezer aspect. Now after 6 months we have gotten very use to this. The spaciousness of the refrigerator is very nice. Our ONLY complaint is that the NOISYNESS of the compressor is concerning. Other reviews mentioned this, and some speck of the severity of the noise. Ours seem to be not what I would call severe, but annoying. I read another review that said "I'm just worried what it will sound like in 5 to 10 years".
These are also my thoughts.
I am an older consumer, that is frustrated with all manufacturers producing these higher priced appliances, that on average MAY LAST 10 years. I remember when most appliances could last 20-30. In my opinion there as been a high level of collusion.
These are also my thoughts.
I am an older consumer, that is frustrated with all manufacturers producing these higher priced appliances, that on average MAY LAST 10 years. I remember when most appliances could last 20-30. In my opinion there as been a high level of collusion.
Pros: good looks, good freezer access
Cons: Did not meet expectations, noisy, ineffecient
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 16, 2022
Hello Xfile,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144605822
Thank you for choosing Samsung.
^Ross
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in these links:
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144605822
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
This refrigerator is awesome overall
on August 29, 2016
Posted by: Girlmom
from New Orleans, La
I love my refrigerator!
It's beautiful and very roomy. The showcase door is so handy for basic morning necessities. My family and I can grab the creamer, eggs, milk or butter without opening the entire door and letting out a lot of cold air. We use this feature a lot more than we thought that we would.
It's beautiful and very roomy. The showcase door is so handy for basic morning necessities. My family and I can grab the creamer, eggs, milk or butter without opening the entire door and letting out a lot of cold air. We use this feature a lot more than we thought that we would.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome refrigerator and great price!
on September 1, 2016
Posted by: Ak1202
from Tennessee
Expertise:Intermediate
We love our Samsung refrigerator. The features are incredible. It fits our space perfectly. Works better than any other fridge we've owned. Keeps food fresh. Warns us if the door has been open too long, etc. We love that we can open the door without completely opening the refrigerator!
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but one issue
on September 3, 2016
Posted by: Pauliewalnutz
from Long island ny
Expertise:Intermediate
Seems to be very nice.. First day installed.. Water seems to continue to drip from the water outlet after use.. Also been plugged in for about 8 hours and ice has not been made yet
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on September 5, 2016
Posted by: Mariastar
from TX
Expertise:Intermediate
We bought our refrigerator about two days ago and so far we love it. Stainless is beautiful. Will update this review in a few weeks to tell you more about it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on September 6, 2016
Posted by: Choo
from Long Island City, NY
Expertise:Beginner
I just purchased this refrigerator after having trouble with my LG Refrigerator's icemaker. So far, I love it and it is functioning beautifully.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US