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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Spacious Fridge with good design
on November 17, 2016
Posted by: AudifanRM
from Burlington, NJ 08016, USA
Expertise:Intermediate
We recently received our new fridge. It is brilliantly designed with good lighting. It is slightly noisier than my old unit that it replaced but is still pretty quiet. I am happy with our purchase.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features
on November 18, 2016
Posted by: Mommapat
Expertise:Intermediate
lots of room, love ice and water thru door, big freezer space
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was a great color and some amazing features
on November 19, 2016
Posted by: 4girls
from Katy, TX, USA
Expertise:Beginner
The product in general has an good performance and style, but some things that one can agree that does not look good is that it has the ice making on the inside of the refrigerator and not on the freezer part. Also when one opens the refrigerator the second door opens as well and its a bit disturbing.
Pros: Bright display, Realistic color
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 8, 2022
Hi There,
Thank you for sending your feedback. We appreciate you loving the product's performance although your Samsung Refrigerator's ice maker is placed inside, not on the freezer part, and the door opens simultaneously. We apologize for the inconvenience this may have caused you, as it didn't live up to your expectations. I understand how inconvenient it is when expectations don't quite meet. Please know that we appreciate all feedbacks that help us understand how to improve our products.
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28HDEDBSR/AA
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144776256
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
New Fridge
on November 20, 2016
Posted by: Canmaple
from TN
Expertise:Intermediate
This is the first time I have bought all brand new appliances
the fridge is the most beautifully designed fridge I just had to have it.
the fridge is the most beautifully designed fridge I just had to have it.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on November 21, 2016
Posted by: MsDee89
from Virginia
Expertise:Intermediate
The capacity is amazing. The look is awesome. I love it
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BIG and has what you want.
on November 23, 2016
Posted by: NIBCOMAN
from Waynesboro, VA 22980, USA
Expertise:Intermediate
great. still need to learn about all the features.
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very good value
on November 24, 2016
Posted by: Dafishboy
from Mission, TX, USA
Expertise:Intermediate
Up and running in no time. So far we're extremely happy with this purchase. Lighting is excellent and efficient. Space is well laid out and finish is just right and easy to clean. Holding the set temperature perfectly. Very happy with this purchase.
Pros: Bright display, Durable, efficient
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a wonderful product
on November 24, 2016
Posted by: product2
from Rapid City, SD, USA
Expertise:Intermediate
This fridge has lots of space. the lighting is great. the bottom pull out freezer drawer is fantastic and gives me all the space i need for my frozen foods.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US