 |
Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Samsung Refrigeator
on November 25, 2016
Posted by: Findme
from Oakdale, CA 95361, USA
Expertise:Intermediate
Great looking piece of equipment. CR rated best buy.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome!
on November 27, 2016
Posted by: Gr8Life
from Austin, TX, USA
Expertise:Beginner
The refrigerator is exactly what I expected. It is very roomy and has great features. I would say that I was disappointed in the amount of condiment space on the left side door because the ice maker component takes up a lot of room. Overall it is a good value and I am very happy with it!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My hubby love the showcase door...
on November 28, 2016
Posted by: dugyottak
from Euless, TX, USA
Expertise:Beginner
My hubby loved the showcase door that he really convinced me to pick the product...the 3 French door is what I really liked and when he saw this one, he made me changed my mind...Then when it was delivered he told my kids it was his magic...right;-)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Product
on November 29, 2016
Posted by: MOCHAD
Expertise:Intermediate
This fridge is classy, spacious and high tech! Just wish the ice maker held more ice.
Pros: Bright display, Realistic color, Durable
Cons: small ice maker
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice!!!
on November 29, 2016
Posted by: pianoimprov
from Janesville , WI
Expertise:Intermediate
Love the wealth of space!!! It is very bright so I can see everything inside.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Frig with some problems
on December 2, 2016
Posted by: slwpdx
from Portland, OR, USA
Expertise:Intermediate
I love the look of this frig. Unfortunately it has consistently had to be serviced. Freezer failed twice and I lost food. Freezer ice looks like old frosted ice and makes a loud popping noise from the back. The temperature was never consistent and after the second service, both of the mother boards were replaced which seems to have fixed the temperature issue. The ice maker still makes a horrible popping noise so I have to assume it will be the next thing to fail. It is disappointing to have so many issues since I have quite a few other Samsung products and was looking to buy a TV next. Maybe I just got the lemon???
Cons: Poor quality, defective
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 13, 2022
Hello slwpdx,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help your with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144593972
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help your with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144593972
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful looks
on December 2, 2016
Posted by: FanboyOfSamsung
from Bonners Ferry, ID 83805, USA
Expertise:Intermediate
This is a beautiful refrigerator that is well lit with LED lights. Lots of room and adjustable shelves make for a truly versatile appliance. The protective film covering the main surfaces is necessary but can be very difficult to get off in spots.
Pros: Bright display, beautiful finish, well lit inside
Cons: protective cover, spendy
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Plenty of room
on December 3, 2016
Posted by: WillPayForTech
from New Orleans
Expertise:Intermediate
There is plenty of room for leftovers in this fridge. The showcase door is great for the kids. My favorite part is the wine setting on the temp control gor the drawer. Great product!
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US