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Customer Reviews Collected from Samsung US |
Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.8
Rating breakdown 631 reviews
5 Stars
343
4 Stars
101
3 Stars
33
2 Stars
38
1 Star
116
72%of customers recommend this product.
(
432 out of
601)
Customer Reviews for Samsung - 27.8 Cu. Ft. French Door Refrigerator with Food ShowCase and Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
3
Performance and features are great, but...
on February 10, 2016
Posted by: UTHomie
Expertise:Beginner
This fridge has great features, such as the deli tray, adjustable shelf for tall objects, ice maker in the fridge to free up freezer space. After about a year, the compressor got so loud that sometimes I think there is a truck driving by. It still works great but I expected the same quality as we got from the tv.
Pros: Bright display, spacious
Cons: too loud
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy ROSSINI, Customer Care, June 14, 2022
Hello UTHomie,
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144598238
^^Ross
Thank you for reaching out.
We appreciate your patience in dealing with the situation that you're having right now with your product.
Please know that we value your feedback and we will continuously work on improving the quality of products we offer.
I recommend following the steps in these links to help you with this issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care:1800-7267-864
We look forward to doing business with you again. Have a great day!
Reference number:
1144598238
^^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
We really love the French door design and the bottom pull out drawer for the freezer. Also the door in a door is awesome!
on March 7, 2016
Posted by: cbfridge
from Washington Nebraska
Expertise:Intermediate
Love the fact it is quiet,keeps precise temperatures and the overall design is good looking!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great design features
on March 7, 2016
Posted by: Plez22
from Trinity, Florida
Unit has all the features one could want & looks great. However the compressor is too loud when running. Authorized rep was called and he said the noise was normal for this unit. I put some insulation down the side of the unit and this helped a bit---why should I have to do this? For this reason I could not recommend this refrigerator to anyone. Also this was a 28 cu. ft. expensive unit and I expected better.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Fridge
on March 8, 2016
Posted by: Tshirtking
from Texas
It has the room for all my food items. Cools very quickly and the controls are easy to use.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome appliance
on March 8, 2016
Posted by: NewOwner88
from CA
Expertise:Beginner
Quiet w/ awesome features. Door in door is very convenient and saves energy. Looks great. Competitive pricing.
Pros: door-indoor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look of the outside and inside.
on March 10, 2016
Posted by: ToneDawg
Expertise:Intermediate
Great so far, the LED lights are great and make it seem even bigger inside the fridge. The features are awesome and the door within a door is awesome! The kids especially love it!
We are a Samsung family!
Great products!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This refrigerator is great.
on March 16, 2016
Posted by: BBandRW
from Baltimore, MD, USA
I cannot believe how much room is in this refrigerator. My old fridge was a side-by-side and just didn't hold enough.
This fridge is very roomy, and well laid out.
I love how it looks in my kitchen.
This fridge is very roomy, and well laid out.
I love how it looks in my kitchen.
Pros: many features, energy saver, well-designed, looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice fridge
on March 19, 2016
Posted by: Chow73
from Philadelphia
Expertise:Beginner
Recently purchased this fridge. Lots of space for our family of 4. Love the showcase door. The deli drawer is great. It seems to be fairly quiet . We also love the French door configuration and bright lighting in both the fridge and freezer. So far so good. I would recommend it anyone looking for a new fridge
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US