Samsung US Customer Reviews Collected from Samsung US
Samsung - Gear Fit Fitness Watch + Heart Rate - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 545 reviews
5 Stars
265
4 Stars
137
3 Stars
64
2 Stars
37
1 Star
42
78%of customers recommend this product. 
(
407 out of 524
)
Customer Reviews for Samsung - Gear Fit Fitness Watch + Heart Rate - Black
Customer Rating
3 out of 5
3
So disappointed
on May 5, 2014
Posted by: Dorianne
from In
The display is beautiful. I love the heart rate monitor and the notifications, but I purchased this as a fitness tracker to help motivate me to move more. The step counter is way off. It counted steps when I was just laying on the couch doing nothing. I was so disappointed that it doesn't give you a total calories burned for the day, and that you have to push start on the pedometer. One more disappointment is that the Gear FIt Manager doesn't work with S Health. I returned mine. I would purchase another one if the pedometer was fixed and Samsung updates it to show total calories burned. All the other fitness trackers show total calories burned. I really hope that Samsung listens to these suggestions. I agree with the person who said that it sits up too high. Would like it a lot better if id didn't sit up so high.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Gear Fit
on May 19, 2014
Posted by: texan35
Expertise:Intermediate
The hardware is amazing Samsung Gear Fit is perfect for the active person. However, the software needs some work. At this moment they have changed so many of the initial launch features. It was supposed to link into S Health app so you can track all your data in one clean easy app. They also took away the auto unlock which was a great feature. Samsung you all need to include more activity types I like the three basics but I would like to set it to Cardio or Tennis so it doesn't show up as walking or running. The fitness link in the gear manager is not good enough to look at your calorie or work out data.
I have faith in Samsung that they will get all the issue fixed. I just hope it doesn't take to long. I have so many products from Samsung and believe in the brand.
Pros: Bright display, Lightweight, size, smart design
Cons: Did not meet expectations, software needs work
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good product but materials causing skin irritation
on June 11, 2014
Posted by: winter128
from Milwaukee, WI, USA
Expertise:Expert
Its a good watch but sub-par materials are causing me to get a skin rash where the clasp rests on my wrist. Most likely will have to return it or sell it for a loss.....
Not very happy.....
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, poor materials
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Gear Fit
on January 2, 2015
Posted by: Anonymous
from Wichita, KS, USA
Loving it. Wish it had a bar code scanner for food
Pros: Bright display, Lightweight
Cons: no bar code scanner for food
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
really like gearfit, but too easy to lose
on January 16, 2015
Posted by: Scarter
from Louisville, ky
Expertise:Intermediate
I really enjoyed my gear fit and showed everyone the cool features, but after loosing 2. I can't recommend it to anyone. I lost one because the band became lose after a few months and fell off. The next one popped out the band and was lost some where during my travels. Cool features but too easy to lose.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: easily lost
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bought for Boyfriend
on May 26, 2015
Posted by: skb9
He seems to enjoy this product. So far no complaints. Does prefer the vertical preference over the horizontal. Thank you!
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
not compatiale with all phones
on August 23, 2015
Posted by: coolbud29
from Miami, FL, USA
I was dissapointed that i had to return the watch because the new samsung phone i brought did not support it but besides that the watch is awsome just wish they made a mens style watch not just ladies
Pros: Bright display, Durable, Lightweight
Cons: is not supported by all phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works GREAT!!!
on November 5, 2015
Posted by: Typ75
from SC
Expertise:Intermediate
I love my gear fit...it works great!!! I have wanted one for quite so time & finally got one!
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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