Samsung US Customer Reviews Collected from Samsung US
Samsung - Gear Fit Fitness Watch + Heart Rate - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 545 reviews
5 Stars
265
4 Stars
137
3 Stars
64
2 Stars
37
1 Star
42
78%of customers recommend this product. 
(
407 out of 524
)
Customer Reviews for Samsung - Gear Fit Fitness Watch + Heart Rate - Black
Customer Rating
1 out of 5
1
The Samsung Gear Fit is a very poor fit!
on September 28, 2014
Posted by: VeryDisappointedCustomer
from Winston-Salem, NC
Expertise:Intermediate
This is a beautiful piece of equipment. I absolutely loved the feel and the look. From there, the accolades go downhill. Where should I start? The website simply would not let me download the manuals or any software to use the Gear Fit. It took a while, but the problem was that I am NOT Samsung centric in my phone or tablet.
Heres a hint Samsung... DON'T say "mobile device" if you actually mean SAMSUNG GALAXY phone or tablet. I have neither and as a result, I am unable to use the fit.
For me, this isn't even heavy enough to use as a fishing weight.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, very poor data on website.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Fit
on November 6, 2014
Posted by: Stormblade
from IN
Expertise:Intermediate
I have had my Fit since the release and I really love it. it does everything it supposed to do.
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Piece of junk
on August 2, 2015
Posted by: JDD99
If you have an old phone you might like it but I just purchased a note 4 edge and the software is not supported on this phone. I now owm a plain black bracelet that does nothing. You have to download the program to activate the bracelet.
I should have known better ànd bought the fit bit charge hr. And an iPhone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
NOT HAPPY
on March 30, 2015
Posted by: KED1
from CA
Expertise:Expert
It doesn't fit the band is too small wish they made in S M L and XL it comes in one size I had to take it back
Cons: Did not meet expectations, should make it for a man size wrist
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hard to review when you can't use it.
on December 23, 2015
Posted by: Shoelace
from PA
Expertise:Beginner
I ordered the Samsung GearFit because I assumed I would be able to use it with my 4G Galaxy tablet. (I don't have a smart phone.) I was unable to download the Samsung website that is supposed to give directions, etc. on to my desktop, which is really where I wanted to keep it. And, when I attempted to download it onto my tablet, I got a note that said that my device was not "eligible" to use with the GearFit.
I assumed that a Samsung device would be compatible with a Samsung GearFit. Silly me. Now I have to make arrangements to return the GearFit. A huge disappointment and annoyance, both.
Pros: Inexpensive
Cons: couldn't be used with my galaxy tablet., no indication that it would not be usable.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Limited Use
on May 20, 2014
Posted by: Anonymous
from Poteau, OK, USA
Expertise:Expert
This watch is useless with any other phone but the S5. The store told us it would be compatible with our S3 and somethings are but none of the fit works correctly.Avoid
Pros: Bright display
Cons: Poor quality, Did not meet expectations, limited usablility, exercise portion did not work
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Depends on where you work
on January 5, 2015
Posted by: JavaWoman
from Virginia Beach, VA, USA
Expertise:Expert
I got this because I take a medication that affects my blood pressure and heart rate. I thought this would be a good way to keep an eye on them during the day without having to carry my BP cuff to work. Unfortunately, I work in a secured building. Devices that connect to a wireless signal are not allowed, so I had to carry it back to my car and leave it there. So I am not allowed to carry my new watch into work. I went back to wearing my reliable old analog Timex, no flashing lights, no calendar, just time including seconds.
The Fit Watch fit well, and I am sure that it would work well for people who don't work in a secured area, but if you are in the military or work for the federal government in any secured capacity, don't buy this or any other wireless connected-style watch, as it won't be allowed in your facility. If you will only need it during your off time, then maybe that is okay for you.
For me, only being able to wear it at night or weekends is bad performance. The design and features were good, if I could have used them, they would have met my performance needs, especially combined with the apps on my Samsung tablet. But, not being able to use it at the times I needed equalled a poor value for me, so I returned the unit.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, not usable at my work place due to security issues
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product has what i need
on May 20, 2015
Posted by: lovehimso
from New York, NY
Expertise:Intermediate
I love that it has everything i was looking for, something simple and inexpensive.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, easy to handle
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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