Samsung US Customer Reviews Collected from Samsung US
Samsung - Gear Fit Fitness Watch + Heart Rate - Black - (2014)
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 545 reviews
5 Stars
265
4 Stars
137
3 Stars
64
2 Stars
37
1 Star
42
78%of customers recommend this product. 
(
407 out of 524
)
Customer Reviews for Samsung - Gear Fit Fitness Watch + Heart Rate - Black - (2014)
Customer Rating
1 out of 5
1
great features to bad it didn't work
on October 5, 2014
Posted by: chucksoccer3
from Knoxville, TN, USA
Expertise:Expert
Was very disappointed after setting up the gear fit up and going on my work out then the fit would not respond to my touch even after turning it off and back on. So I never was able to stop my run or review the results it now nothing but a cheap digital clock
Cons: Did not meet expectations, didn't work
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features, but not set up for all work outs
on October 3, 2014
Posted by: WorkOut2000
from Falls Chruch, VA
Expertise:Intermediate
this is a great product that i love, my only problem that my exercise is lifting weights, all the three options that are available does not fit this category, so we i work out for an hour or more, it's gives me that i only burned 75 calories which is wrong because my heart rate was up all the time but it counts the step that you walk to calculate the calories
Pros: Bright display
Cons: need more options in exercise
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Loving it
on October 2, 2014
Posted by: psyclopps
from San Diego, CA
Expertise:Intermediate
Got this for the wife to replace her failing Fitbit Flex. She loved its design, I loved how easy it was to use out of the box compared to similar products. It is somewhere in between a smartwatch and a fitness tracker. Battery life is great, screen is amazing and it is not all bulky like a smartwatch. Good job Samsung. My only complaint is that it does not work on non-Samsung phones so I am unable to buy one for myself :(. Oh yeah, waterproof is nice, used to take off the Fitbit when giving the baby a bath and you can pause the pedometer whenever you want.
Pros: Bright display, Durable, Lightweight, fashionable
Cons: limited cell phone features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love but would ABSOLUTELY love
on September 29, 2014
Posted by: TinkyLo
from TX
Expertise:Intermediate
I am obsessed with my Gear Fit. I love it, but I would absolutely love it more if I could link it to MyFitnessPal. I have the SHealth but its hard to enter portions on the food for me. Ive been using MyFitnessPal and love using it...I really wish it was able to be linked with them. :/
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: wish it linked to myfitnesspal
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The Samsung Gear Fit is a very poor fit!
on September 28, 2014
Posted by: VeryDisappointedCustomer
from Winston-Salem, NC
Expertise:Intermediate
This is a beautiful piece of equipment. I absolutely loved the feel and the look. From there, the accolades go downhill. Where should I start? The website simply would not let me download the manuals or any software to use the Gear Fit. It took a while, but the problem was that I am NOT Samsung centric in my phone or tablet.
Heres a hint Samsung... DON'T say "mobile device" if you actually mean SAMSUNG GALAXY phone or tablet. I have neither and as a result, I am unable to use the fit.
For me, this isn't even heavy enough to use as a fishing weight.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations, very poor data on website.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exelent for exercise
on September 26, 2014
Posted by: WILMIV
from Miami, FL, USA
This s your best companion for get your goal of a better fitness I use my Gear fiit all day long.
Love the looks too!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Massive disappointment
on September 24, 2014
Posted by: GearF1t
from Florida
Expertise:Expert
Issues:
1. Locks up frequently
2. Start exercise/walking process and checks pressure then counts down 3,2,1 then you start walking. Only problem, it stops tracking your workout part of the way through your walk.
3. Press a button to check pedometer (or anything else). If the watch happens to be trying to sync to the phone it automatically locks up - game over!
4. Periodically doesn't want to charge up.
5. Pedometer stops counting steps for no reason and doesn't respond to pause/resume. Sometimes have to do a reset of watch to get it to work.
6. Don't know why - sometimes watch and phone get out of sync with each other and have to reset both, losing any record of workout that day.
7. Do not want to be compared to the "other" 10,000 people using Gear Fit. would like a way to disconnect that feature.
8. Would like to be able to exercise without the phone present.
9. Watch should beep if I leave the phone behind. Currently the phone beeps if I walk away with the watch. If it is in the next room I don't hear it.
10. Display does not stay bright after reset and requires setup again.
Pros: Realistic color, Lightweight, good size/shape
Cons: Did not meet expectations, poor software
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs some tweaks
on September 19, 2014
Posted by: spnib
from San Diego, CA, USA
Expertise:Intermediate
Pro: Very nice and has cool features that allow to control phone (for the most part) while exercising.
Con: While using the watch I have experienced the same problem twice now. When I receive a call while listening to music and running and try to answer and it seems to lock up everything. I try to return the call and the recipient can't hear me and music control is lost. I have to reboot both devices to get them to sync back up and clear the issues. That is very annoying.
Distances are off compared to Map My Run and can't use on Stationary Bike.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: software glitches, won't sync with other fitness apps
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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